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Dick's Climbing Reviews

4.9 Rating 1,554 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Perfect service - punctual and in great condition.
Helpful Report
Posted 4 years ago
Really impressed with the service, delivery and the product ...Big thanks to all.
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Posted 4 years ago
Well priced and the items arrived in good time.
Helpful Report
Posted 4 years ago
very fast delivery
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Posted 4 years ago
Outstanding. Reasonable prices and quick dispatch.
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Posted 4 years ago
My go to place for climbing guides. Great selection and quick delivery. Cheers!
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Posted 4 years ago
Order was easy to place on website. International shipping was extremely fast. Dick's may have had the last 80M Mammut Serenity 8.7mm rope left in the world!!! Been using this rope since the first version came out when it was 8.9mm. Glad to find one and deal with Dick's Climbing.
Helpful Report
Posted 4 years ago
Items arrived promptly exactly as ordered. Unfortunately I'd accidently ordered Purple for one of the DMM Karabiners, I intended getting the Pink, but my fault. I normally try and avoid paying postage, but the cost was low and reasonable for 3 items. Items haven't been used yet.
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Posted 4 years ago
Always a speedy and reliable service from Dick's climbing
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Posted 4 years ago
Great prices, excellent customer service and fast shipping!
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Posted 4 years ago
Ordered lots of times from you. Always v. Quick in dispatch and delivery
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Posted 4 years ago
Arrived in stated time and item in perfect condition
Helpful Report
Posted 4 years ago
Good products
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Posted 4 years ago
Great service, very prompt delivery.
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Posted 4 years ago
Excellent service and prices. I needed a big abseil rope at short notice. Dicks' were very helpful on the phone, the rope was despatched same day and arrived first thing following morning. And the price was very good as well! Thanks
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Posted 4 years ago
Fast delivery and only online that had items in stock.
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Posted 4 years ago
Great service.
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Posted 4 years ago
We visited the shop to buy climbing shoes. The service was both courteous, prompt and with good advice. Thanks to Tom, who served us we came away happy customers.
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Posted 4 years ago
The Dick's team delivered ropes to me all the way out in rural Ireland. Richard also responded quickly to my queries and the updates on when delivery would happen put me at ease.
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Posted 4 years ago
Extremely helpful and prompt response to enquiries. Good service as always
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Posted 4 years ago
Dick's Climbing is rated 4.9 based on 1,554 reviews