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Dick's Climbing Reviews

4.9 Rating 1,570 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,570 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Simply the best place for climbing gear.
Helpful Report
Posted 1 year ago
All round excellent service....great to see that postage was included in the price. Great Guidebook.
Helpful Report
Posted 1 year ago
Good price, delivery next day. Flawless.
Helpful Report
Posted 1 year ago
Crazy quick shipping to the US! I ordered some other items from US based companies the same day I placed my order with Dick's and my UK items arrived before any of my other US items. Great work!
Helpful Report
Posted 1 year ago
Super efficient friendly service.
Helpful Report
Posted 1 year ago
Excellent range of equipment that is actually available as opposed to will order
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Posted 1 year ago
Items came quickly and were as expected. The prices were the best around.
Helpful Report
Posted 1 year ago
I've used dicks climbing a few times now and they always provide an excellent service many thanks
Helpful Report
Posted 1 year ago
So happy with my new shoes. Great price. They arrived nice and quick. Great email correspondence too. Thanks Dick's!
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Posted 1 year ago
Excellent service and quick delivery.
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Posted 1 year ago
Reliable, quick and friendly service. I called for a haul bag on a Friday morning, and Dick’s made sure it was ordered from the manufacturer and then shipped to me in London by Monday.
Dick's Climbing 5 star review on 3rd July 2023
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Posted 1 year ago
Excellent customer service! Great advice and fast delivery. Will happily use again. Can’t recommend enough! 👍
Helpful Report
Posted 1 year ago
Arrived in time for the weekend thx
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Posted 1 year ago
Item in stock, easy ordering and prompt delivery. Not my first order and certainly not my last! Reliable.
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Posted 1 year ago
Product arrived on time, in good condition. I contacted customer service to make a small change to the order and everything was taken care of quickly and courteously.
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Posted 1 year ago
Great service as always!
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Posted 1 year ago
Prompt service, will use company again
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Posted 1 year ago
Great service and product...
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Posted 1 year ago
Amazing service! Thank you Dick’s Climbing. Very fast delivery. Didn’t even expect that. Ordered a rope and it was with me within less then 24 hrs.
Helpful Report
Posted 1 year ago
Ordered a guidebook Monday night and it arrived Wednesday lunchtime which was perfect for the planned outing on the Friday! Dick's kept me in the loop throughout which was appreciated and I'll definitely be buying from them again!
Helpful Report
Posted 1 year ago
Dick's Climbing is rated 4.9 based on 1,570 reviews