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Dick's Climbing Reviews

4.9 Rating 1,554 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Ordered online as item was available and well-priced. Arrived virtually the next day or so. Very pleased.
Helpful Report
Posted 1 year ago
Super quick and affordable international shipping for a climbing bag that is IMPOSSIBLE to find in the US, and most other stores online charge more than the bag costs for shipping. Very grateful!!
Helpful Report
Posted 1 year ago
Smooth transaction, fast shipping. I loved being able to buy rope by the meter, as it's quite hard to find online in the UK.
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Posted 1 year ago
Super fast delivery and excellent stock. Very happy with my new rope!
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Posted 1 year ago
Simply the best place for climbing gear.
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Posted 1 year ago
All round excellent service....great to see that postage was included in the price. Great Guidebook.
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Posted 1 year ago
Good price, delivery next day. Flawless.
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Posted 1 year ago
Crazy quick shipping to the US! I ordered some other items from US based companies the same day I placed my order with Dick's and my UK items arrived before any of my other US items. Great work!
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Posted 1 year ago
Super efficient friendly service.
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Posted 1 year ago
Excellent range of equipment that is actually available as opposed to will order
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Posted 1 year ago
Items came quickly and were as expected. The prices were the best around.
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Posted 1 year ago
I've used dicks climbing a few times now and they always provide an excellent service many thanks
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Posted 1 year ago
So happy with my new shoes. Great price. They arrived nice and quick. Great email correspondence too. Thanks Dick's!
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Posted 1 year ago
Excellent service and quick delivery.
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Posted 1 year ago
Reliable, quick and friendly service. I called for a haul bag on a Friday morning, and Dick’s made sure it was ordered from the manufacturer and then shipped to me in London by Monday.
Dick's Climbing 5 star review on 3rd July 2023
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Posted 1 year ago
Excellent customer service! Great advice and fast delivery. Will happily use again. Can’t recommend enough! 👍
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Posted 1 year ago
Arrived in time for the weekend thx
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Posted 1 year ago
Item in stock, easy ordering and prompt delivery. Not my first order and certainly not my last! Reliable.
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Posted 1 year ago
Product arrived on time, in good condition. I contacted customer service to make a small change to the order and everything was taken care of quickly and courteously.
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Posted 1 year ago
Great service as always!
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Posted 1 year ago
Dick's Climbing is rated 4.9 based on 1,554 reviews