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Dick's Climbing Reviews

4.9 Rating 1,554 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
I hadn’t heard of this website before but it was such a great find!!! I got everything I wanted at much cheaper than everywhere else and it all came the next day. I will use Dicks climbing shop as my main shop for gear now
Helpful Report
Posted 4 years ago
Awesome service & products, glad to buy from the smaller British companies, rather than the global ones :))
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Posted 4 years ago
Easy to navigate website. Fast delivery. Good communication. Cheers
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Posted 4 years ago
Excellent service and decent price, arrived very quickly and well packaged. Would happily use again.
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Posted 4 years ago
Excellent customer service and prices! Item arrived very quickly.
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Posted 4 years ago
I ordered rope and got rope, no issues there. I ordered one afternoon and paid the 70p or so to get it sent 1st Class rather than 2nd. It was with me before lunchtime the next day. So 6 stars for service :-) Would definitely be happy to buy from you again.
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Posted 4 years ago
Great service, quick email reply to my questions, would buy from again.
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Posted 4 years ago
Really fast delivery, thank you :)
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Posted 4 years ago
I’ve made a couple of orders from Dicks climbing in recent months as I’ve been updating my decade old rack. The orders have always been dispatched quickly and arrived promptly. I rang a couple of weeks back for advice on an ab rope, whoever I spoke to was really helpful and easy to talk with. A pleasure to support an independent business.
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Posted 4 years ago
Great service. Very easy to deal with.
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Posted 4 years ago
Expert and friendly advice from real climbers.
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Posted 4 years ago
Items arrived quickly and safely, great service and good selection of products.
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Posted 4 years ago
Super impressed with the service. My order arrived with no hassles from the UK to NZ in a little over a week.
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Posted 4 years ago
Pronto delivery and well package.
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Posted 4 years ago
Really please with the service and it arrived just 2 days later .we use them again
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Posted 4 years ago
As usual my latest order was delivered the next day. Excellent service.
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Posted 4 years ago
Great service!! Thank you
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Posted 4 years ago
Very fast delivery, and in this case, a fast return and refund as the shoes were too small. Excellent.
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Posted 4 years ago
Brilliant service! No problems! delivery Was a day earlier than said! Will be buying again! A+ service
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Posted 4 years ago
Excellent service and delivery. Very happy with the range and quality of products.
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Posted 4 years ago
Dick's Climbing is rated 4.9 based on 1,554 reviews