Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,561 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

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“Great service, very prompt delivery.”

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Posted 4 years ago

“Excellent service and prices. I needed a big abseil rope at short notice. Dicks' were very helpful on the phone, the rope was despatched same day and arrived first thing following morning. And the price was very good as well! Thanks”

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Posted 4 years ago

“Fast delivery and only online that had items in stock.”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“We visited the shop to buy climbing shoes. The service was both courteous, prompt and with good advice. Thanks to Tom, who served us we came away happy customers.”

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Posted 4 years ago

“The Dick's team delivered ropes to me all the way out in rural Ireland. Richard also responded quickly to my queries and the updates on when delivery would happen put me at ease.”

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Posted 4 years ago

“Extremely helpful and prompt response to enquiries. Good service as always”

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Posted 4 years ago

“I hadn’t heard of this website before but it was such a great find!!! I got everything I wanted at much cheaper than everywhere else and it all came the next day. I will use Dicks climbing shop as my main shop for gear now”

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Posted 4 years ago

“Awesome service & products, glad to buy from the smaller British companies, rather than the global ones :))”

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Posted 4 years ago

“Easy to navigate website. Fast delivery. Good communication. Cheers”

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Posted 4 years ago

“Excellent service and decent price, arrived very quickly and well packaged. Would happily use again.”

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Posted 4 years ago

“Excellent customer service and prices! Item arrived very quickly.”

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Posted 4 years ago

“I ordered rope and got rope, no issues there. I ordered one afternoon and paid the 70p or so to get it sent 1st Class rather than 2nd. It was with me before lunchtime the next day. So 6 stars for service :-) Would definitely be happy to buy from you again.”

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Posted 4 years ago

“Great service, quick email reply to my questions, would buy from again.”

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Posted 4 years ago

“Really fast delivery, thank you :)”

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Posted 4 years ago

“I’ve made a couple of orders from Dicks climbing in recent months as I’ve been updating my decade old rack. The orders have always been dispatched quickly and arrived promptly. I rang a couple of weeks back for advice on an ab rope, whoever I spoke to was really helpful and easy to talk with. A pleasure to support an independent business.”

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Posted 4 years ago

“Great service. Very easy to deal with.”

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Posted 4 years ago

“Expert and friendly advice from real climbers.”

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Posted 4 years ago

“Items arrived quickly and safely, great service and good selection of products.”

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Posted 4 years ago

“Super impressed with the service. My order arrived with no hassles from the UK to NZ in a little over a week.”

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Posted 4 years ago

Dick's Climbing is rated 4.9 based on 1,561 reviews