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Dick's Climbing Reviews

4.9 Rating 1,554 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Quick service and items exactly as shown. Perfect!
Helpful Report
Posted 2 years ago
Excellent website and service, item quickly delivered
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Posted 2 years ago
Item ordered from internet. Great price and delivered very quickly
Helpful Report
Posted 2 years ago
Bought a BD Climbing Helmet (Capitan MIPS), spoke to a chap on the phone first and he was very helpful about sizing, weight and general use of this new design of helmet, we even talked about the possibility of a return if I got the wrong size/fit, must admit he helped me go ahead and make the purchase. The DC website is also easy to navigate and use, the images are great, very home-grown and not copies from the manufacturers site (you can look there too of course). Once ordered I was surprised and pleased how quickly the item arrived, at least 2 days before I was anticipating it, even with pretty basic postage paid, well packaged too. This is my first purchase from DC, all in all very pleased with the customer service and experience, reckon I will be coming back :-)
Helpful Report
Posted 2 years ago
Fast turnaround
Helpful Report
Posted 2 years ago
Amazing service, very happy with my purchase.
Helpful Report
Posted 2 years ago
Speedy delivery. Great range of product. Top customer service.
Helpful Report
Posted 2 years ago
Great service and products very quick delivery. Will use again.
Helpful Report
Posted 2 years ago
Excellent - the re-used box (once contained mailing bags) with my £400 sleeping bag inside had a large sticker warning me NOT to open it with a KNIFE. That's good service in my book.
Helpful Report
Posted 2 years ago
Fantastic service.
Helpful Report
Posted 2 years ago
Super impressed! Love the clear photos of the goods on the website and once I'd settled on what I wanted to buy, my parcel winged it's way (quite literally) across the globe quickly. I also appreciated the way I could easily track the parcel - I'll definately shop again!
Helpful Report
Posted 2 years ago
Speedy delivery. Great shop! Have bought from them in person and online now. Great experience both times.
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Posted 2 years ago
Great products and fast delivery! Will purchase again.
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Posted 2 years ago
Good price, very efficient service, will definitely recommend to friends and family.
Helpful Report
Posted 2 years ago
A great company with a wide range, competitive pricing, efficient postage, and friendly and helpful staff. What's not to like? Recommended.
Helpful Report
Posted 2 years ago
Made a few purchases now from Dicks, great coms if ever needed, prices usually better than most and delivery always on time if not early. Thank you Dicks Climbing.
Helpful Report
Posted 2 years ago
Always a very prompt service. We've used them for years.
Helpful Report
Posted 2 years ago
Excellent service, very quick delivery.
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Posted 2 years ago
Great service
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Posted 2 years ago
Noncpmplains. Fast, undamaged, good price.
Helpful Report
Posted 2 years ago
Dick's Climbing is rated 4.9 based on 1,554 reviews