Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,559 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

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“Great service and very happy with purchase, thanks!”

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Posted 2 years ago

“They said it would arrive in the next 48 hrs well it dropped through my letter box the next day. Great timing. Thank you!”

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Posted 2 years ago

“As ever, fast, efficient and accurate service. Proud to support this local, independent business.”

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Posted 2 years ago

“Excellent service. My climbing shoes were well priced and arrived promptly. Thank you.”

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Posted 2 years ago

“Came super quick, next day. All as described. Maybe slightly more expensive than online by fast delivery and good service makes up for it”

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Posted 2 years ago

“Quick service and items exactly as shown. Perfect!”

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Posted 2 years ago

“Excellent website and service, item quickly delivered”

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Posted 2 years ago

“Item ordered from internet. Great price and delivered very quickly”

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Posted 2 years ago

“Bought a BD Climbing Helmet (Capitan MIPS), spoke to a chap on the phone first and he was very helpful about sizing, weight and general use of this new design of helmet, we even talked about the possibility of a return if I got the wrong size/fit, must admit he helped me go ahead and make the purchase. The DC website is also easy to navigate and use, the images are great, very home-grown and not copies from the manufacturers site (you can look there too of course). Once ordered I was surprised and pleased how quickly the item arrived, at least 2 days before I was anticipating it, even with pretty basic postage paid, well packaged too. This is my first purchase from DC, all in all very pleased with the customer service and experience, reckon I will be coming back :-)”

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Posted 2 years ago

“Fast turnaround”

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Posted 2 years ago

“Amazing service, very happy with my purchase.”

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Posted 2 years ago

“Speedy delivery. Great range of product. Top customer service.”

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Posted 2 years ago

“Great service and products very quick delivery. Will use again.”

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Posted 2 years ago

“Excellent - the re-used box (once contained mailing bags) with my £400 sleeping bag inside had a large sticker warning me NOT to open it with a KNIFE. That's good service in my book.”

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Posted 2 years ago

“Fantastic service.”

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Posted 2 years ago

“Super impressed! Love the clear photos of the goods on the website and once I'd settled on what I wanted to buy, my parcel winged it's way (quite literally) across the globe quickly. I also appreciated the way I could easily track the parcel - I'll definately shop again!”

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Posted 2 years ago

“Speedy delivery. Great shop! Have bought from them in person and online now. Great experience both times.”

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Posted 2 years ago

“Great products and fast delivery! Will purchase again.”

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Posted 2 years ago

“Good price, very efficient service, will definitely recommend to friends and family.”

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Posted 2 years ago

“A great company with a wide range, competitive pricing, efficient postage, and friendly and helpful staff. What's not to like? Recommended.”

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Posted 2 years ago

Dick's Climbing is rated 4.9 based on 1,559 reviews