Login
Start Free Trial Are you a business?? Click Here

Dick's Climbing Reviews

4.9 Rating 1,570 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,570 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
lightning delivery and service
Helpful Report
Posted 2 years ago
Quick and efficient delivery. Everything in excellent (new) condition.
Helpful Report
Posted 2 years ago
Great service from knowledgeable and enthusiastic staff. Took the time to really understand how I intend to use kit before discussing options. - thanks!
Helpful Report
Posted 2 years ago
Very fast, exactly as described
Helpful Report
Posted 2 years ago
Great service.
Helpful Report
Posted 2 years ago
Very pleased, thank you.
Helpful Report
Posted 2 years ago
Fantastic range of products and delivery arrived next day, which is always a bonus! Thank you for the quick dispatch!!
Helpful Report
Posted 2 years ago
Efficient web site, good prices, fast delivery. Vey happy with their service
Helpful Report
Posted 2 years ago
Great service. Happily use again.
Helpful Report
Posted 2 years ago
Spot on goods received as advertised and as promised will definitely be coming back to use the shop again :)
Helpful Report
Posted 2 years ago
Excellent service as always and very very reasonable delivery prices which is brilliant when you just want to buy one or two things.
Dick's Climbing 5 star review on 24th July 2022
Helpful Report
Posted 2 years ago
Great service and very happy with purchase, thanks!
Helpful Report
Posted 2 years ago
They said it would arrive in the next 48 hrs well it dropped through my letter box the next day. Great timing. Thank you!
Helpful Report
Posted 2 years ago
As ever, fast, efficient and accurate service. Proud to support this local, independent business.
Helpful Report
Posted 2 years ago
Excellent service. My climbing shoes were well priced and arrived promptly. Thank you.
Helpful Report
Posted 2 years ago
Came super quick, next day. All as described. Maybe slightly more expensive than online by fast delivery and good service makes up for it
Helpful Report
Posted 2 years ago
Quick service and items exactly as shown. Perfect!
Helpful Report
Posted 2 years ago
Excellent website and service, item quickly delivered
Helpful Report
Posted 2 years ago
Item ordered from internet. Great price and delivered very quickly
Helpful Report
Posted 2 years ago
Bought a BD Climbing Helmet (Capitan MIPS), spoke to a chap on the phone first and he was very helpful about sizing, weight and general use of this new design of helmet, we even talked about the possibility of a return if I got the wrong size/fit, must admit he helped me go ahead and make the purchase. The DC website is also easy to navigate and use, the images are great, very home-grown and not copies from the manufacturers site (you can look there too of course). Once ordered I was surprised and pleased how quickly the item arrived, at least 2 days before I was anticipating it, even with pretty basic postage paid, well packaged too. This is my first purchase from DC, all in all very pleased with the customer service and experience, reckon I will be coming back :-)
Helpful Report
Posted 2 years ago
Dick's Climbing is rated 4.9 based on 1,570 reviews