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Dick's Climbing Reviews

4.9 Rating 1,559 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
3rd time I’ve ordered from Dick’s climbing. Fast, efficient and reliable!
Helpful Report
Posted 3 years ago
Very swift delivery. Good quality product.
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Posted 3 years ago
Great customer service, super fast delivery
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Posted 3 years ago
Ahead of schedule, great packaging
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Posted 3 years ago
Great transaction. Great price. Product as described. Quick delivery.
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Posted 3 years ago
Great service, had to exchange a pair due to colour and had the replacement back in no time with good communication. Spot on!
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Posted 3 years ago
Order came in good time and well packed. Efficient service!
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Posted 3 years ago
I have used Dicks climbing a couple of times and they have always been excellent.Great products at good prices with excellent service.I couldn’t fault them.Very happy and will most definitely be using them again.
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Posted 3 years ago
Super fast turn around as always :)
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Posted 3 years ago
Good price, what I was looking for and speedy delivery. Can't ask for more!
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Posted 3 years ago
Excellent service all round. Super fast delivery and well priced in accordance to other retailers prices - thank you! :-)
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Posted 3 years ago
Good price on the gear and needed it fast so paid £8+ for next day delivery which didn't happen, and no clear idea when it would arrive so had to change delivery address and items took 5 days from despatch. Happy with items when they finally arrived
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Posted 3 years ago
Great service! Item arrived promptly, well packaged and just as described.
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Posted 3 years ago
Carabiner was dispatched very quickly and arrived safely. Excellent service, highly recommended. I would not hesitate to use again. Thanks
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Posted 3 years ago
Dick's well oiled delivery service ensured my load came quickly, as it always does. Always a pleasure doing business and I am yet to get shafted by Dick's.
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Posted 3 years ago
Fantastic service all round. Rope arrived quickly after purchase and excellent quality. We had to make a return (nothing at all to do with the quality of the rope) and the return process was very efficient. Thanks!
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Posted 3 years ago
Good range of books... daughter delighted to get Symonds Yat book with a plastic cover. Good prices and prompt delivery. I like the fact that the packaging was recyclable 😊
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Posted 3 years ago
Great service, the helmet I needed was in stock at a price well below any competitor I could find and it arrived via DHL within 2 days.
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Posted 3 years ago
Good prices with quick dispatch and delivery!
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Posted 3 years ago
Amazing service. I ordered a birthday gift one evening and it arrived next morning. Brilliant!!
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Posted 3 years ago
Dick's Climbing is rated 4.9 based on 1,559 reviews