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Dick's Climbing Reviews

4.9 Rating 1,561 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
They were fast and precise
Helpful Report
Posted 6 years ago
Got my order so quickly, amazing!
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Posted 6 years ago
Quick and surprisingly affordable shipping to the U.S. Thanks, guys!!
Helpful Report
Posted 6 years ago
Absolutely amazing service. Since this is a 'smaller' retailer and not one of these massive companies you get an actual human being on the phone to speak with who knows climbing and is able to assist with what works best for you and can quickly look up stock and send it out as soon as you purchase online. Next day delivery worked perfectly too, will definitely order again.
Helpful Report
Posted 6 years ago
prompt delivery of guide book
Helpful Report
Posted 6 years ago
Great follow up and excellent service
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Posted 6 years ago
prompt delivery, kept updated and well packed.
Helpful Report
Posted 6 years ago
Great fast service and good website
Helpful Report
Posted 6 years ago
Easily the best service and advice of any outdoor retailer around.
Helpful Report
Posted 6 years ago
Proper local climbing shop
Helpful Report
Posted 6 years ago
Huge range of equipment matched with expect advice.
Helpful Report
Posted 6 years ago
Thankyou for the speedy delivery of my climbing rope.
Helpful Report
Posted 6 years ago
Excellent service, prompt delivery.
Helpful Report
Posted 6 years ago
Simple website, easy to pay, delivery on time and helpful emails. Very happy with the service and would use Dick's Climbing agian!
Helpful Report
Posted 6 years ago
Excellent service. A DMM no. 8 nut was missing from my starter pack and new one was sent out right away. Great customer service.
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Posted 6 years ago
Amazing service, prompt and helpful. Rope arrived quickly and was great value
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Posted 6 years ago
very satisfactory service. thank you
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Posted 6 years ago
Nice slings -very happy!
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Posted 6 years ago
I spent a while looking around for a new pair of triples. Dick's was the best deal with actual availability. With next day courier delivery thrown in. Great value, great service.
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Posted 6 years ago
Great prices and quick delivery.
Helpful Report
Posted 6 years ago
Dick's Climbing is rated 4.9 based on 1,561 reviews