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Dick's Climbing Reviews

4.9 Rating 1,559 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Excellent customer services with fast shipping and next day delivery.
Helpful Report
Posted 2 months ago
Quick and easy site and fast delivery
Helpful Report
Posted 2 months ago
As always with DC it's competitive prices, great service and prompt delivery.
Helpful Report
Posted 2 months ago
Very happy. Good selection. Good prices. Fast shipping.
Helpful Report
Posted 2 months ago
Well communicated and good products
Helpful Report
Posted 2 months ago
Huge fan of this company. I tend to give them a call and ask for advice. Then order online with them. They always have time and are willing to help.
Helpful Report
Posted 3 months ago
Item arrived in time as described
Helpful Report
Posted 3 months ago
Good price and super quick delivery - as always !
Helpful Report
Posted 3 months ago
Great shop, very responsive to queries and great climbing kit supplied at a good price!
Helpful Report
Posted 3 months ago
Very quick delivery, great service. I made a mistake during the order but after an email to their support team everything was resolved quickly and without issue. 10/10 service will defeinetly continue to use!
Helpful Report
Posted 3 months ago
I have shopped with Dicks Climbing a few times always been straightforward to order, good prices and fast delivery
Helpful Report
Posted 3 months ago
Good price, fast delivery
Helpful Report
Posted 3 months ago
Excellent service, delivered on time, mat exactly ans description and appears to be of a very good standard. Will definitely shop with them again.
Helpful Report
Posted 3 months ago
Good prices, rapid delivery.
Helpful Report
Posted 3 months ago
Perfect as always. Great stock, reliable, fast.
Helpful Report
Posted 3 months ago
Excellent service
Helpful Report
Posted 3 months ago
Great service as normal. And a very competitive price as well.
Helpful Report
Posted 3 months ago
quick to communicate and great service overall!
Helpful Report
Posted 3 months ago
An absolutely great shop to deal with. A few years ago I was replacing my entire rack and Peter went above and beyond to both do me a great deal (in addition to their already discounted prices) and source some relatively niche things for me, and even offered to discount an 80m sport rope later in the year despite not buying it at the same time. Since then they've been very knowledgeable and provided plenty of advice with other items I've purchased - even as an experienced climber their knowledge and recommendations are welcome. Based on my experiences I'd have no hesitation in recommending them to anyone, beginners included, as their advice is impartial and based on a lot of experience. Great guys, I wish them all the success. Fast dispatch and delivery too.
Helpful Report
Posted 3 months ago
Very good. Kept me in the loop of purchase that needed to be ordered in. Very good customer service!
Helpful Report
Posted 3 months ago
Dick's Climbing is rated 4.9 based on 1,559 reviews