Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,554 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

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“Decent price and delivery very quickly, what more could you ask for.”

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Posted 2 years ago

“Very easy to find, friendly staff and great product :) thank you!”

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Posted 2 years ago

“I've ordered from them a few times and I've always received excellent service.”

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Posted 2 years ago

“Best in Bristol, available online. Super fast delivery.”

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Posted 2 years ago

“SUPER FAST SHIPPING! GREAT SERVICE!”

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Posted 2 years ago

“Very quick delivery and in safe packaged”

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Posted 2 years ago

“Easy pleasant transaction. Communication good and items sent and arrived promptly. I would recommend Dick's Climbing.”

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Posted 2 years ago

“Very helpful staff, knowledgeable and polite . Prompt delivery and easy returns for refund if needed. Would definitely recommend.”

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Posted 2 years ago

“Great service, great value products”

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Posted 2 years ago

“Excellent service and quick delivery”

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Posted 2 years ago

“I paid 12 pounds delivery fee to get 2 espresso cups and had to pay tax fees over that. I'm quite disappointed in that they've not agreed to refund these costs”

Dick's Climbing 1 star review on 17th January 2022

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Posted 2 years ago

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As discussed, it was mentioned on the website in several places that the importer is responsible for any local taxes. We did not charge you UK VAT, French TVA is instead due at the point of import. I include a screenshot below showing the warning next to the checkout button.

Posted 2 years ago

“Great customer service , delay on shipping due to Royal Mail and covid. Emailed enquiring and received a reply less than 24 hours later 👍”

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Posted 2 years ago

“Good price and prompt delivery.”

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Posted 2 years ago

“Great service. Expert care.”

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Posted 2 years ago

“First time user of Dicks Climbing. Item was sent in good time and clear invoice. Kept informed the whole way throughout to delivery.”

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Posted 2 years ago

“Delivered well packaged and on time, all good”

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Posted 2 years ago

“Next day delivery for Xmas eve, superb service”

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Posted 2 years ago

“Dick's Climbing was recommended to me for a Christmas present purchase. The order came in record time and has now been handed over as a gift. It was just as good as expected and much appreciated - it is now in full use!”

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Posted 2 years ago

“Product as ordered and arrived within few days. Good service and novel products.”

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Posted 2 years ago

“My favourite climbing shop - Quick and free delivery, great customer service and always competitive prices.”

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Posted 2 years ago

Dick's Climbing is rated 4.9 based on 1,554 reviews