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Dick's Climbing Reviews

4.9 Rating 1,559 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Good speedy delivery.
Helpful Report
Posted 2 years ago
fast delivery, sent correct items, good price. will probably shop with Dicks Climbing again.
Helpful Report
Posted 2 years ago
Very quick delivery, great!
Helpful Report
Posted 2 years ago
They did what it said on the tin.
Helpful Report
Posted 2 years ago
First rate prompt delivery
Helpful Report
Posted 2 years ago
Decent price and delivery very quickly, what more could you ask for.
Dick's Climbing 5 star review on 28th January 2022
Helpful Report
Posted 2 years ago
Very easy to find, friendly staff and great product :) thank you!
Helpful Report
Posted 2 years ago
I've ordered from them a few times and I've always received excellent service.
Dick's Climbing 5 star review on 27th January 2022
Helpful Report
Posted 2 years ago
Best in Bristol, available online. Super fast delivery.
Helpful Report
Posted 2 years ago
SUPER FAST SHIPPING! GREAT SERVICE!
Helpful Report
Posted 2 years ago
Very quick delivery and in safe packaged
Helpful Report
Posted 2 years ago
Easy pleasant transaction. Communication good and items sent and arrived promptly. I would recommend Dick's Climbing.
Helpful Report
Posted 2 years ago
Very helpful staff, knowledgeable and polite . Prompt delivery and easy returns for refund if needed. Would definitely recommend.
Helpful Report
Posted 2 years ago
Great service, great value products
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Posted 2 years ago
Excellent service and quick delivery
Helpful Report
Posted 2 years ago
I paid 12 pounds delivery fee to get 2 espresso cups and had to pay tax fees over that. I'm quite disappointed in that they've not agreed to refund these costs
Dick's Climbing 1 star review on 17th January 2022
Helpful Report
Posted 2 years ago
As discussed, it was mentioned on the website in several places that the importer is responsible for any local taxes. We did not charge you UK VAT, French TVA is instead due at the point of import. I include a screenshot below showing the warning next to the checkout button.
Posted 2 years ago
Great customer service , delay on shipping due to Royal Mail and covid. Emailed enquiring and received a reply less than 24 hours later 👍
Helpful Report
Posted 2 years ago
Good price and prompt delivery.
Helpful Report
Posted 2 years ago
Great service. Expert care.
Helpful Report
Posted 2 years ago
First time user of Dicks Climbing. Item was sent in good time and clear invoice. Kept informed the whole way throughout to delivery.
Helpful Report
Posted 2 years ago
Dick's Climbing is rated 4.9 based on 1,559 reviews