Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,559 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Dick's Climbing 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

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“Made a few purchases now from Dicks, great coms if ever needed, prices usually better than most and delivery always on time if not early. Thank you Dicks Climbing.”

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Posted 2 years ago

“Always a very prompt service. We've used them for years.”

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Posted 2 years ago

“Excellent service, very quick delivery.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Noncpmplains. Fast, undamaged, good price.”

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Posted 2 years ago

“Went in looking for a set of shoes but unfortunately they didn't have anything suitable. The gentleman who was serving me suggested a shoe that he felt would be perfect for me, he recommended I check with another retail store, they had it in stock, when I went and tried it on it was perfect. Their knowledge helpfulness and service is better than all stores I've been to. Thanks for the help. Great shop.”

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Posted 2 years ago

“Outstanding service as always”

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Posted 2 years ago

“Equipment ordered was unavailable but Dick's were flexible and responsive until it became so.”

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Posted 2 years ago

“Easy to use website and speedy service. Definitely use again.”

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Posted 2 years ago

“Postage was unbelievably fast and my purchase was well packaged. I received emails keeping me up to date with the status of my purchase - 100% would recommend. I also made a purchase from Dick’s Climbing toward the end of 2021 and the item I ordered ended up not being in stock - they offered me a (more expensive) replacement and did not request any additional money from me. Due to the service I received I made Dick’s Climbing my first port of call for my more recent purchase”

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Posted 2 years ago

“Absolutely fantastic shop both online and in person, friendly and knowledge staff with a wide range of products in stock. My go to for online ordering and I'll always drop in if I'm in the area”

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Posted 2 years ago

“Excellent service, advice and the best gear. What’s not to like 👍”

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Posted 2 years ago

“Items arrived as ordered within the specified time. Will use again.”

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Posted 2 years ago

“Great service, products arrived super quickly, and were well-priced. May have found my new fave online climbing shop!”

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Posted 2 years ago

“Great service, quality product, and speedy delivery.”

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Posted 2 years ago

“Your products and online service are great”

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Posted 2 years ago

“Fast delivery many thanks”

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Posted 2 years ago

“Really great fast service both times I've ordered from them. My new go-to for climbing gear.”

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Posted 2 years ago

“For my first visit, i can't fault the service. As they say.... I'll be back !”

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Posted 2 years ago

“No issues. Prompt delivery and easy to use website. Glad to make a purchase from a local "real" climbing shop.”

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Posted 2 years ago

Dick's Climbing is rated 4.9 based on 1,559 reviews