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Dick's Climbing Reviews

4.9 Rating 1,561 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
The website was very easy to use, especially to browse for the products we were interested in. The item was shipped quickly. No disappointment so far!
Helpful Report
Posted 4 years ago
Really happy with the ease of ordering & the delivery time. Unfortunately the climbing shoes didn't fit quite right but fortunately the returns process was a breeze & I was fully refunded in under a week. Good work!
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Posted 4 years ago
Couldn't seem to get an account at Dicks climbing to buy a Sublime Climbing Brush, so bought it from them on Amazon instead. It arrived promptly( I live near Loch Ness ) in a cardboard sleeve. Well done, no plastic wrapper for Dicks. The brush looks better than on the advert, my daughter, who climbs at f8 level, will be chuffed, no more dust choked crux holds!
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Posted 4 years ago
Quick and excellent service
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Posted 4 years ago
First-time ordering. Pleasantly surprised by speedy dispatch and good pricing. Thank you.
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Posted 4 years ago
Fast shipping to NL and cheaper than competitors!
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Posted 4 years ago
Great service and brilliant value . Thank you
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Posted 4 years ago
Excellent service & prompt delivery
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Posted 4 years ago
Brilliant service as usual. Wide range of equipment sold by knowledgeable staff
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Posted 4 years ago
Friendly staff, hassle free collection. All as expected 👌
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Posted 4 years ago
Great customer service, excellent prices.
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Posted 4 years ago
Great service and good communication with order progress, thank you
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Posted 4 years ago
Very happy with the order. Quick delivery. I would buy from the shop again.
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Posted 4 years ago
Easy to order. Good service. Product arrived when told. Would recommend
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Posted 4 years ago
Fabulous service, always quick to dispatch my order.
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Posted 4 years ago
great shop, great products
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Posted 4 years ago
Fast delivery, good quality items, exactly what I ordered.
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Posted 4 years ago
All good and on time!
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Posted 4 years ago
Fantastic service. Received in Australia ahead of schedule, only three days after ordering.
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Posted 4 years ago
since banana fingers got bought out by epictv you guys are the best online climbing shop in the uk :) thanks for keeping it real
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Posted 4 years ago
Dick's Climbing is rated 4.9 based on 1,561 reviews