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Dick's Climbing Reviews

4.9 Rating 1,554 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
I needed some straps for my petzel head torches, Very cheap, very fast delivery, good communication, They were wrong ( my fault) , but I made them fit, Thank you
Helpful Report
Posted 2 days ago
Very helpful and patiemt staff in the shop and then when I ordered online (it was out of stock), the turn-around was very quick
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Posted 3 days ago
Very helpful when the link for the Petzl torch headband instructions didn’t work. The chap at Dicks was straight onto it and found a video with the relevant information. On the other hand Petzls own link didn’t work and fitting the band wasn’t intuitive, especially with no instructions.
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Posted 4 days ago
Great range of products at a fair price, and simple postage options :-)
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Posted 1 week ago
Easy to use website
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Posted 1 week ago
Great price and rapid delivery many thanks
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Posted 1 week ago
Great service, fast delivery
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Posted 2 weeks ago
Very good service
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Posted 2 weeks ago
First class customer service.
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Posted 2 weeks ago
By far one of the best sites within the UK for purchasing climbing hardware
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Posted 3 weeks ago
Excellent service, very easy to get a hold of via email and were very polite and patient.
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Posted 3 weeks ago
I always check out Dicks climbing before buying any new kit. Invariably they have good prices and delivery is quick. Highly recommended.
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Posted 3 weeks ago
Quick service and very helpful in sorting out which headband was right for my torch and supplying instructions how to fit it.
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Posted 3 weeks ago
all good! the product is greate and the delivery was on time.
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Posted 3 weeks ago
Amazing products and great service - will defo come here again in the future
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Posted 3 weeks ago
Always super speedy dispatch. Great service and prices. Support these guys, as they rock the hut!
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Posted 4 weeks ago
Very efficient and fast service.
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Posted 4 weeks ago
Fast delivery equipment I orderd is 100% can not fault it! Thank you
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Posted 1 month ago
Order delivered very quickly. Hassle free as usual!
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Posted 1 month ago
Excellent as always.
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Posted 1 month ago
Dick's Climbing is rated 4.9 based on 1,554 reviews