Devine Funeral Stationery Reviews

Name: Devine Funeral Stationery
Address: BIRCH HOUSE, HEN LON PARCWR, BIRCH HOUSE, HEN LON PARCWR, Denbighshire
Rating: 4.92

4.9 Rating 1,969 Reviews

99 %

of reviewers recommend Devine Funeral Stationery

Company Reviews

Metrics

Info

4.9

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01824 562 011

Location:

BIRCH HOUSE, HEN LON PARCWR,
BIRCH HOUSE, HEN LON PARCWR
Denbighshire
LL15 1NA

Devine Funeral Stationery 5 star review on 6th August 2023

Anonymous

Anonymous // 01/01/2019

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“Amazing print quality, very impressed with the service and finished product.”

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Posted 3 years ago

“Excellent service and beautiful stationary for my late nana’s funeral. Helped us to give her the send off she so deserved.”

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Posted 3 years ago

“Very easy to create something nice . Printing was quick and efficient”

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Posted 3 years ago

“I ordered the 8 page order of service for my dad’s funeral. I had a slight issue with one of the photos, which Alex was absolutely lovely about and was very helpful and immediately rectified for me. I cannot state enough what that meant at what was a very stressful and upsetting time. I was blown away by the finished product and everyone said it was the nicest one they had ever seen. In the nicest possible way, I hope not to require their services again in the near future, but when I do I will certainly be coming back! Highly recommended.”

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Posted 3 years ago

“Incredible service, communication and support at a time we are feeling emotionally fragile.”

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Posted 3 years ago

“The end result was very good quality and promptly delivered. However producing stationary on the website was a little tricky to get to grips with and I had to redo the work on a number of days occasions.”

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Posted 3 years ago

“Easy to understand instuctions seemed more straightforward than other providers. Managed to do Stationary from IPad as not got a Home Commuter. A little more difficult but succeeded.”

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Posted 3 years ago

“Really good template, easily adaptable to our needs. The finished cards looked simple but classy, which was just what we wanted. Quick and efficient service, good communication, rapid delivery. All in all I was really pleased with this product and service.”

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Posted 3 years ago

“Great, easy to use website. Huge choices, beautiful designs. My order was processed very quickly. Communication was fantastic. My cards were stunning. Exactly what I visually hoped for.”

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Posted 3 years ago

“Really Good website easy to use, even for those of us with limited IT skills. The order of service was beautifully printed, high quality material. Excellent service Good communication with spot on delivery. Thank you for such a good experience at such a sad time.”

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Posted 3 years ago

“Excellent design website made the process very easy .Good quality printing and swift delivery meant a stress free experience”

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Posted 3 years ago

“Beautiful stationary excellent response and delivery”

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Posted 3 years ago

“Stationery came quickly and was just what I wanted to inform people of my mother's passing. The option of having a photo was good as showed my mother at her best and left a memory for all who received the cards.”

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Posted 3 years ago

“Excellent quality and very helpful with our queries”

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Posted 3 years ago

“The quality was amazing and arrived so quick. Thank you.”

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Posted 3 years ago

“Great quality and very fast service”

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Posted 3 years ago

“Really quick and quality service! Thank you”

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Posted 3 years ago

“Beautifully designed and printed, very easy to use the website.”

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Posted 3 years ago

“Promised 24 hour delivery. However, I received a notification that the delivery was going to be about 28 hours. If this had been true, it would have been fine. Unfortunately the delivery company claimed that Devine Funerals didn't hand over the package on time and so wouldn't be able to deliver until after the Bank Holiday meaning that the funeral stationary I had ordered wouldn't arrive until after the funeral. No one from Devine was available to help because it was the weekend - curious for an online business! I spent my weekend on the phone to the delivery company and driving around different depots in South London desperately trying to find by delivery. It was an incredible harrowing experience which came at a very difficult time. I think Devine should give some thought to whether they are an online business or not and spend some serious thought on what customer support looks like for an online business. Next time, I'll just go to a print shop on the high street. Lesson learned!”

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Posted 3 years ago

Hi Glenn. I am sorry to hear you were not happy, but I need to clarify some facts and respond accordingly with the correct information. Nowhere does it state next day delivery on our website. We operate a 48-hour delivery and that is clearly displayed on our website. Your order was placed on the 28th of April, and we dispatched it on the 29th of April, the weekend before the May bank holiday. There was an issue with DPD picking up our parcels on Thursday (Not just your order), and for that, I am sorry. Regarding customer support, I will let our other reviews speak for themselves, and I cannot see any emails sent to us with your registered email address requesting help! I personally deal with ALL emails and quite responsive over the weekends despite us being closed. I am not sure what you are referring to regarding an online business and being open over the weekends, 90% of companies are closed at weekends, and we are no different. I want to end with an apology from us for the failed pickup by DPD. Some parts we cannot control, we printed and dispatched following our delivery schedule. All the best, Alex Devine.

Posted 3 years ago

“Fantastic, easy to use and very pleased with the results. Reasonable price too.”

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Posted 3 years ago

Devine Funeral Stationery is rated 4.9 based on 1,969 reviews