Devine Funeral Stationery Reviews

Name: Devine Funeral Stationery
Address: BIRCH HOUSE, HEN LON PARCWR, BIRCH HOUSE, HEN LON PARCWR, Denbighshire
Rating: 4.92

4.9 Rating 1,969 Reviews

99 %

of reviewers recommend Devine Funeral Stationery

Company Reviews

Metrics

Info

4.9

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01824 562 011

Location:

BIRCH HOUSE, HEN LON PARCWR,
BIRCH HOUSE, HEN LON PARCWR
Denbighshire
LL15 1NA

Devine Funeral Stationery 5 star review on 6th August 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent range to choose from, easy system to personalise and to upload photos to be included to the booklet. Quick delivery and no faults throughout. Even had compliments from family after the service.”

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Posted 9 months ago

“My mum's order of service was absolutely beautiful. Highly recommend Devine Stationary.”

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Posted 9 months ago

“I used Devine Funeral Stationery to produce the memorial cards for my fathers funeral. I had a couple of questions about the design before placing the order (I wasn’t sure I’d done it right) and the staff at Devine were lovely. They answered my question promptly and the finished cards were delivered in a few days. Everybody remarked how beautiful the cards were.”

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Posted 9 months ago

“We wanted something special for my mother’s memorial service and found Devine had a really good choice of design for the Order of Service. Alex was extremely good at responding to any queries and despite us wanting a change of font several times and a change of layout, was very helpful and quick to return the proofs. My only criticism would be that no visitors/customers are allowed on their premises and as we were passing the premises we feel it would have saved the backwards and forwards with emails and adjustments. However I would highly recommend the quality of service and high standard of printing.”

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Posted 9 months ago

“Everything arrived ahead of time and exactly as requested, great service”

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Posted 9 months ago

“Excellent product - Order of Service. Alex was always on hand when the technology defeated me, responding promptly to emails and calls. Delivery was super quick. Highly recommended.”

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Posted 9 months ago

“We placed a collage of pictures on mums order of service for mum's funeral service but when they arrived one of the pictures had jumped up over the writing at the top of the page. The stationary was sent to us like that without company contacting me to check if that was OK. Was mortified when I saw them and still had to hand them to relatives . I had ordered a large amount of these so expected some one from the company to realise this had happened and either fix or contact us to check it if was OK.it was an emotional time and this name it worse”

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Posted 9 months ago

Hi Lesley, I am so sorry to hear you were not happy with the outcome of the booklets. No contact was made to us, we would have fixed the issue right away and sent a new batch out with the photos corrected. There was plenty of time to fix the issue with the booklets before the funeral. I understand they should have arrived in perfect condition, but sometimes, we make mistakes. We are human, after all, and sometimes mistakes can be missed! I am once again sorry we let you down when mistakes are made, it would be nice to be given the opportunity to fix our mistake! Regards, Alex Devine.

Posted 9 months ago

“Easy to use and excellent service.”

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Posted 9 months ago

“This wasd a good experience for something difficult to do in the circumstances. It was efficient, clearly communicated and easy to do - I wanted no fuss or bother in getting my orders printed and that what I got.”

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Posted 9 months ago

“The service was very fast and just great value and quality can recommend it to anybody”

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Posted 9 months ago

“The product itself was good but unfortunately, the experience was not great 😔. With our Mum's funeral being on the Monday, we received somebody else's funeral stationery on the Thursday prior!! It was an extremely stressful couple of hours spent trying to get through to Devine Funeral Stationery in order to make them aware of the issue. We also got in contact with the family of the deceased person whose stationery we had received in error; they were not aware of the mistake and were extremely grateful for us reaching out to them 🤗. We did receive the correct stationery the following day, but I would have expected a personal written apology for the error and a refund. At an already stressful and emotional time, having to deal with an issue, not of my making, that could have been easily avoided with some simple checks, was both upsetting and frustrating.”

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Posted 9 months ago

“This service was everything we needed it to be, professional, fast and highly efficient”

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Posted 9 months ago

“Excellent to deal with on line. Good communication. Quality was very good. Took away any concerns about one element in a very difficult time”

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Posted 9 months ago

“The online software allowed me to create something perfect and personal. Arrived very quickly too, printed to a high quality. Would definitely recommend”

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Posted 9 months ago

“Fantastic service everytime and great quality products - I'd highly recommend! Many thanks to you both Alex & Emma.”

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Posted 9 months ago

“Easy website to use. Good quality and quick to arrive”

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Posted 9 months ago

“More than pleased with the finished item. Professional service throughout and would recommend to anyone. Thank you once again.”

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Posted 9 months ago

“Amazing service. My family loved the designs available for the order of service. Easy to create your own personalised leaflet. Thanks for your input Alex.”

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Posted 9 months ago

“Beautiful funeral stationary, fast delivery and excellent communication. Couldn't fault the service, thank you very much.”

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Posted 9 months ago

“This is the 2nd time we have used Devine Funeral Stationery and cannot fault their service. The website is easy to use and once placing your order - the service is so fast. Thank you for making things easier in a difficult time.”

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Posted 9 months ago

Devine Funeral Stationery is rated 4.9 based on 1,969 reviews