destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

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“This is our 3rd time to book with Destination2 - it’s great that the people you talk to know the resorts and hotels. The staff are courteous and eager to help you find the right holiday !”

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Posted 2 years ago

“Great service. Matt was very helpful in finding us the best deals xx”

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Posted 2 years ago

“Great deal. Super easy to navigate. Very professional and helpful sales representative.”

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Posted 2 years ago

“Shauna was very helpful”

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Posted 2 years ago

“It was an absolute pleasure dealing with Matt He was very knowledgable and gave very good honest advise . As a business owner myself it was great to receive service that I would expect of my employees . Thankyou”

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Posted 2 years ago

“Shauna was extremely helpful and professional. Very friendly and competent and knew exactly what I wanted and took a lot of the stress of booking a city break in Dubai for my family of six people. I would highly recommend her to any of your clients. Steward Lewis”

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Posted 2 years ago

“Very helpful staff, I had issues with my phone and they promptly called me back to continue with the booking, excellent price quoted and very easy to conclude the booking using the app to make the payment while is was also on the phone good system.”

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Posted 2 years ago

“Tracy Jagger was the consummate professional when we recently booked our summer 2022 family holiday with Destination 2. She put our customer desires at the forefront of her holiday planning: choosing to listen to our requirements, likes and budget before offering practical ideas and options. She didn’t put words in our mouth, only did 20% of the talking and formulated a holiday solution that we are all greatly looking forward to experiencing. Great work Tracy!”

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Posted 2 years ago

“Booked our summer holiday to Dubai today with Chris Blackwell. We had a budget in mind and he was expertly able to find us a holiday within our budget. I appreciated the time and patience he gave with my many questions and the call back the next day during my lunch to confirm booking. Thank you very much. Mrs Foster”

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Posted 2 years ago

“Thank you for all of your help Chris !”

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Posted 2 years ago

“Really impressed with the service. I had spent a few weeks online trying to find the perfect hotel in Dubai, destination2 has so many options which is fantastic. I decided to call and speak with Chris, very knowledgeable and made making my final choice very easy. The process was quick and easy.”

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Posted 2 years ago

“Brilliant site. No ambiguity and help if needed is only a phone call away”

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Posted 2 years ago

“Very hard to contact and deal with sometimes. Destination2 got the booking details wrong on a few occasions which caused some problems when checking into the hotel. Thankfully, I sorted most of them because of my due diligence by checking with the hotel directly before flying out. However, they still got things wrong as the main guest for the booking was different to what was given to me to what the hotel had. Very frustrating. Also, I was suppose to get free transfer on my way back to the airport, which I had to book THE DAY BEFORE FLYING BACK. Eventually, I did get through to them but they couldn't book it and offered a reimbursement. The only problem was that taxis didn't give receipts and I couldn't book with any company because it was too last minute (as I got the reply back from destination2 too late). The whole process was such a hassle. I would have rated it 5 stars but they were too many issues along the way which is too bad because the initial service was great, especially during covid. Overall, I would pay 20% extra to make sure nothing goes wrong. The little extra saving is not worth it especially as you can't cancel and get a full refund (only partial).”

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Posted 2 years ago

Dear Mrs San Shabara Choudhury, we are sorry to hear this and do hope that your concerns were raised formally at the time so they could be addressed. None the less, we regret this experience with us.

Posted 2 years ago

“Easy and clear website”

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Posted 2 years ago

“Booked a holiday in the Maldives for next year and was very happy with how easy it was to arrange with Destination2 and at a very good price compared with BA, Emirates, Tui etc. and on a par with Travelbag. Travel Republic looked a good deal at first but when flights were included they fell in line with BA etc. My call was answered very quickly and the attention to detail was excellent.”

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Posted 2 years ago

“Shauna was very helpful and made booking our holiday easy.”

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Posted 2 years ago

“Andy was very helpful and made the hotel booking easy.”

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Posted 2 years ago

“Matt was very helpful with my booking and clear about all the extra costs.Very friendly and clear communication, thanks for your help! :) I've also booked here before and you can't beat their rates!”

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Posted 2 years ago

“Gemma was amazing ! She was so patient & helpful. We needed advice & guidance on booking a special holiday for big birthdays next year & we couldn't have been luckier than to have Gemma at Destination2.co.uk at the end of the phone. All our questions were answered & it didn't matter that our budget wasn't huge we still managed to get a beautiful destination & Gemma ensured we received the best deal. Thank you so much.”

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Posted 2 years ago

“Very quick and prompt service. All our documents came in good time to print off. This is our second holiday booked, I would highly recommend this company”

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Posted 2 years ago

destination2.co.uk is rated 4.8 based on 4,029 reviews