destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

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“Fast, efficient and competitively priced trip booked with friendly and courteous staff. I always book with Destination 2.”

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Posted 1 year ago

“Booked my flight & cruise 3 weeks ago in good faith and was very particular with my flights due to the fact it was near Christmas also paying extra for direct flight out now they are telling me can’t have my flights and have ti have 2 indirect flights outward and inward spending of 12 hours in airport on return journey getting me home on 23rd December which doesn’t work for me - Destinations2 refusing to refund my deposit as this holiday is not what I booked! DO NOT BOOK with them not reputable ignore emails and refuse to work with you once you send over deposit. Just not trustworthy BEWARE!!!”

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Posted 1 year ago

Hello, we are very sorry that the airline has withdrawn the original flights held for you - this is of course beyond our control since we do not schedule them. We have provided options for you and included an element of compensation to cover your costs however, as this is all within our terms and conditions of booking that you agree applies to the contract between us, we are unable to refund your deposit under such circumstances. We further have not ignored emails, we have responded within the timescales suggested which are not unreasonable when we have to liaise with our airline consolidator for information and we regret that you feel this is the case. We can assure you that we act as a responsible tour operator in all cases.

Posted 1 year ago

“Very good yes”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Very good customer service.”

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Posted 1 year ago

“Joseph helped me book a really important holiday tonight. Even though it was past his finish time he stayed logged on to complete our holiday booking. I guess he finished at 6 but e we didn’t finish up till 9.50 so he went above and beyond to help me”

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Posted 1 year ago

“Amazing service, very patient and could not be better”

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Posted 1 year ago

“Nikita Was great sorting everything out”

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Posted 1 year ago

“Joey was very knowledgeable about our destination and gave great advise regarding the package options at different hotels.”

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Posted 1 year ago

“Easy to talk to, and friendly”

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Posted 1 year ago

“Had a great experience in booking my girls trip to Cancun, despite all the daily changes and queries I had, Matt was very professional and patient whilst us girls switch and change up the reservations. we have finally decided and booking was quick and swift”

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Posted 1 year ago

“Very helpful and efficient service. A* Shauna was excellent”

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Posted 1 year ago

“Very simple and straigh forward”

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Posted 1 year ago

“This is the second time i have book through destination 2 last time just hotels with Danielle Mitchell, this time flights and hotels, both times fantasy customer service , this is why lam back , kirsty fox was great got all the details and my concerns of my holiday answered all of my questions with very quick response , i think kirsty fox's customer services was amazing and hope the company pays commission because kirsty fox deserves it , and with customer service like that with the both times i will definitely be back , i can not wait to go the las vegas thanks for making it happen, till the next time, thank you very much kirsty fox and destination 2 👏👏👏👍”

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Posted 1 year ago

“I can't thank Danielle enough for all her help. Looking for the best deal for our family. Danielle was recommended by my sister and she also booked through her. Booking from the comfort of my own home, 10/10. I will definitely be back to book my next holiday.”

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Posted 1 year ago

“Friendly and efficient service in relation to an MSC cruise. Beverly answered all my queries and everything she said she would do, she did. Thank you.”

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Posted 1 year ago

“Danielle provided excellent customer service and booking was seemless”

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Posted 1 year ago

“Ok until things go wrong then no one wants to know. Still waiting to find out about my flight. Kept bring told looking into. So far worst travel agents I have ever known”

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Posted 1 year ago

We are sorry to hear this, there can be lengthy timescales when looking into flight changes and we apologise if we have not managed your expctation about that. We will highlight your enquiry to the usual department to address.

Posted 1 year ago

“First time using the company and service was excellent, thank you Shauna”

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Posted 1 year ago

“Prompt attention on the enquiry line and only took a few minutes to complete the booking. Thanks very much.”

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Posted 1 year ago

destination2.co.uk is rated 4.8 based on 4,029 reviews