destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,045 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

Visit Website

destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant holiday website! Everything is clear & easy to follow! Fabulous deals & savings compared to other holiday companies. I even called and was given some great advice for my holiday in Dubai!”

Helpful Report

Posted 3 years ago

Thank you for your feedback about our website Nicolle, we are also pleased that one of our dedicated expert consultants was able to pass on their advice to assist you.

Posted 3 years ago

“The website was easy to use. My voucher applied without any issues. Overall good service.”

Helpful Report

Posted 3 years ago

It is heartening to hear that the process was so easy which made for a great rebooking experience. Thank you for taking the time to post your positive comments.

Posted 3 years ago

“Agent who booked was good. However one name was incorrect on booking details, asked for it to be amended but no reply. Also requested info from reservations team, no response.”

Helpful Report

Posted 3 years ago

Thank you for your review. We have accessed the booking and note that our after-sales team have been in contact with you and are addressing the issue. We apologise for any inconvenience but can assure you that the matter is currently being addressed with our suppliers.

Posted 3 years ago

“Response times were excellent and assistance in finding an alternative hotel due to unavailability of first choice. Staff were so helpful”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post your positive feedback. Our team always appreciated the input.

Posted 3 years ago

“Straight forward on line booking process. Very competitively priced against the same holiday with other companies and ATOL protected. Paper work received the next day. Would definitely use again.”

Helpful Report

Posted 3 years ago

What a perfect outcome! All our packages are ATOL protected which gives you peace of mind in these uncertain times. Thank you for taking the time to endorse the process and we look forward to assisting in planning your next holiday.

Posted 3 years ago

“Sean has been very good so far , we are new clients so hoping to have a good experience on this booking”

Helpful Report

Posted 3 years ago

We are sure that this will be the first of many holidays planned and thank you for taking the time to post your appreciation of Sean's service.

Posted 3 years ago

“Sean was very easy to deal with and knowledgeable. Still waiting for a confirmation email however 3 days after booking and no way to contact him direct”

Helpful Report

Posted 3 years ago

Jonathan thank you for your comment, we will address this internally since it seems to be a training issue but we can see that you have now contacted our customer service team who have sent the paperwork. We apologise for the inconvenience.

Posted 3 years ago

“Fantastic! Nice and easy thank you!”

Helpful Report

Posted 3 years ago

We are delighted to hear this thank you.

Posted 3 years ago

“Booked with Samantha who could not have been more helpful”

Helpful Report

Posted 3 years ago

Thank you for sharing your feedback. We shall be sure to let Samantha know as this is always appreciated

Posted 3 years ago

“really need to have more means of communication as its frustrating and stressful when we cant communicate prior to receiving our holiday pack which still hasnt arrived yet.”

Helpful Report

Posted 3 years ago

We do apologise if you did not receive the documents on booking and for any inconvenience. According to our records, these were sent on 15 August 2021 but we will resend the pack and ask that you check your spam/junk folder for any filters.

Posted 3 years ago

“Used Destination 2 a few times and they have exceptional customer service. I would strongly recommend to use this company for all travel services ❤️👍🏽”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post such a positive review. It is always appreciated

Posted 3 years ago

“Nadine was really helpful with my booking and it was completed quickly over the phone - an extremely easy process.”

Helpful Report

Posted 3 years ago

We are very pleased to hear this, thank you for commenting and we will ensure Nadine knows.

Posted 3 years ago

“So far so good - really easy to follow website!”

Helpful Report

Posted 3 years ago

Your custom is valued Dawn and we thank you for commenting.

Posted 3 years ago

“Lack of information given about tests etc required - info should have been provided specifically for the destination country - yes it changes all the time but D2 should keep up and send that info out to passengers who have paid to travel with them”

Helpful Report

Posted 3 years ago

Justine we are sorry that we cannot commit to providing this continually changing information on a personal basis to our customers. Our booking terms have always advised that entry requirements are the customer responsibility and this has applied pre Covid which is now a more complicated situation. You will have seen when booking online and accepting our terms and conditions, that we offer various links to the most up to date information to assist you. The fluidity of decisions by the UK government and other countries, along with customers own personal health circumstances ( including regarding being vaccinated) is not an aspect we have ever taken ownership of for understandable reasons we hope.

Posted 3 years ago

“Very fast easy accessible Effortless to book in 1 visit”

Helpful Report

Posted 3 years ago

We are delighted to hear this thank you Jonathan.

Posted 3 years ago

“Just to say that i just booked a holiday with Destination 2 for the first time, so easy, great prices and i have already recommended to anyone who would listen. Will give a follow up on my return, hopefully as good.”

Helpful Report

Posted 3 years ago

Andrew we welcome your custom and really appreciate the recommendation thank you. We wish you a wonderful holiday and look forward to hearing about it.

Posted 3 years ago

“First time dealing with Destination 2. Got through straight away to very helpful staff and processed my holiday straight away with document landing in my e-mail after 15 minutes. Great service.”

Helpful Report

Posted 3 years ago

We welcome your custom Lino and really appreciate the recommendation thank you.

Posted 3 years ago

“The girl that took my call answered the queries I had and booked my hotels in a very efficient manner”

Helpful Report

Posted 3 years ago

We are delighted to hear this thank you Alex.

Posted 3 years ago

“Used this company a few times now. Always a great service with friendly, helpful staff that allow for great flexibility with your holiday.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, we really appreciate it William.

Posted 3 years ago

“Promt and good sevice”

Helpful Report

Posted 3 years ago

Kevin thank you for commenting.

Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,045 reviews