destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

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“Booked online and didn’t speak to advisor which I should have to se if I could get better deal. Spoke to advisor after booked online and they explained they could not help because I booked online. Was disappointed as I thought I could just get add on or better deal when I spoke to advisor. Mistake I won’t make again.”

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Posted 2 years ago

“Very helpful getting my holiday booked”

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Posted 2 years ago

“Danielle was very pleasant and efficient. Got through straight away and booked my holiday very quickly. A stress less experience.”

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Posted 2 years ago

“Very easy to contact Helpful and friendly”

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Posted 2 years ago

“Danielle was fantastic, very efficient. I saved a considerable amount of money going through Destination2.co.uk I would definitely recommend checking out this website before booking any holiday Thank you”

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Posted 2 years ago

“Good service good communication very helpful staff called back when they said they would hassle free would definitely use them again”

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Posted 2 years ago

“Booked with destinations 2 for the past 5 years now. Always get the best deal and staff are very helpful.”

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Posted 2 years ago

“Excellent service, very knowledgeable. Easy to talk to.”

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Posted 2 years ago

“Excellent service, thank you Katherine”

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Posted 2 years ago

“Zero stars. Aftercare service is shocking, went on for over a year where they did not give my vouchers for a trip they canceled due to Covid. Staff were rude and abusive when we spoke to them with managers also not wanting to help. Would avoid booking from here in the future, there are many more reputable companies who actually care about the customers. The only reason i gave it 1 star is because Geraldine Robers in the sales department was the only member of staff who actually cared and helped us and is an asset to the company. Apart from that will never book from here again and will tell others how disgusting the service has been.”

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Posted 2 years ago

Manu we regret the difficulty you mention in using your credit, you were entitled to that and we apologise. We will ensure our current staff are aware of the process which arose some time ago due to initial onset of Covid and lockdown of which they may not have fully known. We are sorry if any conversation appeared rude since this would never be intended,

Posted 2 years ago

“Absolutely fantastic customer service from Shauna very pleasant and professional”

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Posted 2 years ago

“Credit card wouldn't go through on line had to call me. Then voucher received incorrect destination on email and not full details on hotel voucher. Very poor attention to detail.”

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Posted 2 years ago

“Have used D2 for a few bookings now & have had good experiences. Great prices in comparison to other companies.”

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Posted 2 years ago

“Excellent efficient service from helpful well informed staff.”

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Posted 2 years ago

“Excellent throughout and I would highly recommend.”

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Posted 2 years ago

“Efficient and easy service”

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Posted 2 years ago

“Used D2 twice now both times have been good. Good website, clear descriptions, good prices. When booking on line this time I needed some clarification regarding carry on luggage with Easyjet, so I phoned your number. The call was answered immediately by Stephen, who answered my query and then offered to complete the booking for me, this he did. Everything was done quickly and very efficiently, the documentation was complete, concise and emailed to me straight away. My previous booking was done with one of your representatives named Finn, she was similarly efficient and polite. All in all a good company to do business with. Recommended.”

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Posted 2 years ago

“I was very pleased with the service from Destination2.The agent I spoke to was very friendly and helpful.He answered all my questions and looked at lots of options of flights for us.Really looking forward to the holiday.Thank you”

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Posted 2 years ago

“Great price and great flights”

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Posted 2 years ago

“Gemma was great sort out the trip Dubia well happy”

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Posted 2 years ago

destination2.co.uk is rated 4.8 based on 4,029 reviews