destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to thank Tracy for helping to book our Thailand holiday, she was so knowledgeable and helped to put together a dream holiday staying in the best hotels. She spent a lot of time finding the cheapest flights and the best hotels for our needs and nothing was too much trouble. Thank you so much Tracy we can't wait to go now. All the best John Brotheridge,”

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Posted 1 year ago

“The agent involved (Clair Best) was exceptional and took a vested interest in ensuring that I got the best value deal. Clair walked through all the details and gave great guidance to ensure the holiday would be as smooth as possible.”

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Posted 1 year ago

“Pretty easy & straightforward to book, good price. However I called the helpline straight away as I’d entered one DOB incorrectly I was told another department would call me back but they didn’t.”

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Posted 1 year ago

“Jordan was really efficient and friendly.”

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Posted 1 year ago

“I was given lots of relevant information and emails returned promptly”

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Posted 1 year ago

“Excellent customer service, very quickly responded & resolved an issue. Prices very competitive, definitely use again.”

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Posted 1 year ago

“The gentleman who booked my cruise was Andy. Helped me all the way, did what was best for me. Very helpful”

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Posted 1 year ago

“Shauna was very polite and understanding, ensuring she got the best package at a good price for us. We really appreciate the work she has put in late at night. Thank you. However once confirmation was received I noticed I was booked into a room that I didn’t ask for or exist. After numerous phone calls and emails I cancelled the holiday, this is down to the customer service after receiving confirmation. I know mistakes are made but it’s how it’s dealt with that matters. After further research and reading reviews, I’m so pleased that I cancelled my holiday before I paid any more money. Shocking company!”

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Posted 1 year ago

“The booker was very pleasant but there was an assumption that I knew what to do etc. hence not told of which terminal to go to, not advised on the lounge I could use or where it was, and not told of the different ways to check in and if going business class made a difference and how long the queues would be for passport control or about fast-tracking etc. Not flown for years so did not know the questions to ask, now only found out that there are a lot of changes at the airport. Have now spent a long time on the research and on the Virgin site to try to familiarise me with the new ways things are done. Still not sure if I get fast-tracked on check-in or where to go. The company does not allow payments to be made over the phone. When you are 77 years old, not computer literate it does not make for stress-free travelling !!”

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Posted 1 year ago

“I have used Destination 2 many times and have always received excellent service.”

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Posted 1 year ago

“Quick and easy to book my holiday. They phoned back promptly when requested. Straightforward and efficient. Documents arrived electronically within the hour.”

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Posted 1 year ago

“John was extremely helpful listened to my requests and followed through with great results Explained every step and as promised his email came directly after the call”

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Posted 1 year ago

“Rep was very good on the booking”

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Posted 1 year ago

“From starting a booking to finishing everything was easy and straight forward”

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Posted 1 year ago

“Fantastic so easy to use 2nd time we've booked with yourselves 1st time with a colleague Nadine amazing so helpful 2and time on our own did ring and speak to a young lady about transfers she explained it was on after booking”

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Posted 1 year ago

“We have just made our second booking with Destination 2 and we couldn’t have received any better service than we did from Stephen Jones he was outstanding. Stephen was polite, knowledgeable and very helpful.”

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Posted 1 year ago

“App easy to use but needed to ask questions. Daniel was brilliant. Professional, advised what she was doing at all times, clear and helpful. Good sense of humour too. Well done for employing her.”

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Posted 1 year ago

“Very knowledgable and helpful throught”

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Posted 1 year ago

“Very good advice given”

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Posted 1 year ago

“Great service from the team. Would highly recommend.”

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Posted 1 year ago

destination2.co.uk is rated 4.8 based on 4,029 reviews