destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

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“Very friendly and efficient booking with Matt this afternoon. Matt was very knowledgeable of the airline and general destination which helped us make our decision to book! Thanks very much!”

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Posted 2 years ago

“Excellent service, clear and helpful.”

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Posted 2 years ago

“This company goes above and beyond your expectations!!! Highly recommend.”

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Posted 2 years ago

“Friendly, efficient, informative and helpful service.”

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Posted 2 years ago

“Kirsty was great. Helpful and quick”

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Posted 2 years ago

“Kirsty was excellent, she tried her best to get me the best price for tye hotel I wanted too book”

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Posted 2 years ago

“Really like Destinations 2, we had a wonderful holiday in the Maldives this year and have booked to go to Antigua through Destinations 2. Would highly recommend booking your holiday through them.”

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Posted 2 years ago

“Have used destination2 before and was a great experience. This time so far has been excellent too Having previously worked in the travel industry I can highly recommend them.”

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Posted 2 years ago

“I booked with last minute with Matt, he gave me a great deal and his customer service was amazing. Will definitely be coming back to him :)”

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Posted 2 years ago

“Horrible after sale customer care and takes no responsibility for their inefficient service and missold holidays! NOT RECOMMENDED!”

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Posted 2 years ago

We are sorry you find it necessary to post this review, we have dealt with your complaint and it would seem your personal expectation was not met in relation to the holiday, but this was not due to any misselling on our part as has been clarified.

Posted 2 years ago

“Danielle was amazing and sorted out a great deal almost instantly”

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Posted 2 years ago

“Excellent website to book from easy and simple to book”

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Posted 2 years ago

“Finn was helpful from the moment I explained what I wanted and advised me how to go about my booking which was most helpful .Having never used an online booking agent before it was so easy and all information sent to us via email so could print everything off ! Would definitely recommend Destination 2. Belinda”

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Posted 2 years ago

“Chris was a great help in deciding on a our hotel in UAE as his knowledge of the resort and hotel was excellent”

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Posted 2 years ago

“All straight forward, however you did take a while to take payment that I had to chase.”

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Posted 2 years ago

“Really positive experience finding and booking a holiday with Nadine. Hence I ranked 5* on Trust pilot. However, felt totally abandoned once holiday paid and review sent. Took a week to get a response when looking to book seats on plane (which is why I paid for Prem Club on Tui flight in the first place). As I booked via Destination 2, I did not have access to seating arrangements and was reliant on Nadine to sort. When she finally did get back to me (took several chase calls and e-mails), we were left with the leftovers - so no window seats for the children. Also, decided to sort other matters myself as lost confidence in Destination2 to organise. As such, my enduring memory of Destination2 is no longer positive.”

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Posted 2 years ago

Dear Mr Cirillo, we do apologise if this has been the case. Sales consultants do work on a shift rota basis and are not always available. However, our Customer service team could have been contacted also to assist if you were not getting a reply due to absence. We thank you for your feedback nonetheless and are disappointed we have let you down on this aspect.

Posted 2 years ago

“Great service always on hand for advice and guidance!”

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Posted 2 years ago

“Only just booked holiday to Maldives, service so far very helpful and professional”

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Posted 2 years ago

“Very good service Nice to actually speak with English staff rather being directed to an Indian call canter where we both struggled to understand each other”

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Posted 2 years ago

“Great price for a 5 star hotel in Vegas”

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Posted 2 years ago

destination2.co.uk is rated 4.8 based on 4,029 reviews