destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,045 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent personal service from Chris on the telephone, knowledge and advice regarding hotels and area were first class. Hope the hotel lives up to the same standards.”

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Posted 3 years ago

“Very good friendly staff (Shauna) helped us and made the process smooth. One thing I'd say, in regarding entry requirements not Shauna in particular, but other staff members didn't deal with that stuff which I thought was bad considering booking a package with them. They would know all the information.”

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Posted 3 years ago

“Error on documents, have sent 2 emails without response..!!”

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Posted 3 years ago

“I was unable to book my holiday online and essentially dreaded having to wait in long queues on the phone. But my call was answered swiftly by a very lovely lady called Samantha. She dealt with my queries professionally yet personably and made the experience booking my holiday really pleasant. She was able to answer all my questions with ease, leaving me feeling confident and happy in the holiday I had booked. Thank you for your great customer service Samantha”

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Posted 3 years ago

“I checked out several on line travel companies as well as a high street travel agent and Destination 2 were definitely the most competitive. Within 15 minutes of contacting Sean I had booked the holiday I wanted and received all the documents by email Very efficient and even answered some subsequent queries within 24 hours. I would thoroughly recommend this company!”

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Posted 3 years ago

“Very friendly, professional, quick, helpful. Definitely five out of five..!”

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Posted 3 years ago

“Honoured Covid credit note and Customer Service was brilliant. Most appreciative.”

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Posted 3 years ago

“Very good and quick service every thing was easy to complete,no fussing with anything”

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Posted 3 years ago

“Not travelled yet - which is the whole point - but booking process very good”

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Posted 3 years ago

“Great service, booked a last minute holiday and realised it was to the wrong airport in that city. Used the chat service and they called me straight away and resolved the issue changing my flights. Simple site to use and good deals”

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Posted 3 years ago

“Have used this company a few times and can only say nothing but good things. When our flights changed unexpectedly, they managed to change our hotel booking for us with minimal complications. Would thoroughly recommend.”

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Posted 3 years ago

“I was so impressed with the help and knowledge of the representative we dealt with. We went over a number of flight options even experimented with a split two destination holiday and nothing was too much trouble. finally booked a 14 night 3 room all inclusive holiday in Thailand at the Merlin resort in Khao Lak. Many thanks, all 5 of us can't wait.”

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Posted 3 years ago

“Quick and responsive service”

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Posted 3 years ago

“Great experience booking through Destination2, this was the first time using them and thank you Llewys for dealing with all my changes so promptly.”

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Posted 3 years ago

“We booked a multi destination trip to Dubai and Maldives in 2020 and then it got cancelled due to Covid, we got 100% refund no questions asked. We have just booked our honeymoon for the end of 2022 to do this extract trip but better.. we spoke to Tracey and she was amazing from start to finish, she had brilliant knowledge of all the hotels in Dubai so could recommend the best one for our honeymoon, she also knew all the information about the seaplane and transfers in the Maldives so ensured our flights were correct. Booking was made super easy and we have full trust it will be a holiday of a lifetime.”

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Posted 3 years ago

“Easy to book online and when I realised I had made a mistake with flights, I I rang through to destination2 and they were really helpful in swapping my flights over for me. Would definitely book with them again.”

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Posted 3 years ago

“very helpful and really helped with a query i had”

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Posted 3 years ago

“Booked with destination2 before and found them first class very easy to log on to manage my booking and pay some of the holiday off . One thing to improve on maybe to give loyal customers an incentive to book more holidays ie discount vouchers as I am looking maybe another break and now restrictions are being lifted would be nice”

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Posted 3 years ago

“Kelly was very helpful and knowledgeable about the area I wanted to visit , she made the booking process very easy and made sure any extras I wanted were requested.”

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Posted 3 years ago

“Emma Owens was very helpful with helping us booking our holiday with you. It was a pleasure to do business with her.”

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Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,045 reviews