destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

Visit Website

destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from danielle quick response very easy to deal with”

Helpful Report

Posted 2 years ago

“Fin really helped out a difficult situation when mango hotel was full, found us a really good alternative.”

Helpful Report

Posted 2 years ago

“This is the first time I have used this company and so far so good. Finn was extremely helpful in dealing with my request and helping me book accommodation for my trip to Dubai. Will definitely use them as first port of call for future trips.”

Helpful Report

Posted 2 years ago

“professional and knowledgeable”

Helpful Report

Posted 2 years ago

“Very easy process online - two different prices however - one higher directly through your website but slightly lower through your website via Tripadvisor? Full review will really be better once holiday has finished.”

Helpful Report

Posted 2 years ago

“A minor issue was dealt with in a pleasant manner by Finn. She was friendly and calm. Great service.”

Helpful Report

Posted 2 years ago

“Extremely helpful consultant Matt and Gemma, they went above and beyond.”

Helpful Report

Posted 2 years ago

“Very happy with the help and booking process from Destination 2. Emma very helpful and polite. Responed quickly and efficiently to questions sent via email . Will write a review at a later date once we have been on holiday”

Helpful Report

Posted 2 years ago

“Kirsty was amazing at sorting out my cancelled flights at short notice - always available and very efficient. She also did an incredible job when I booked my honeymoon back in February. I will continue to use her for all future bookings.”

Helpful Report

Posted 2 years ago

“Excellent communication skills, very helpful and super friendly! Will be booking again with Destination2.”

Helpful Report

Posted 2 years ago

“Spoke to advisor, as cheaper online booked myself. Then call from advisor next day unable to secure online, price increased. I would of been happy to of secured 1st time if explained properly and need to wait for confirmation when booking online. First time using .. i would think twice before using again”

Helpful Report

Posted 2 years ago

“Finn was very helpful and professional and pleasant. Excellent member of staff you have.”

Helpful Report

Posted 2 years ago

“Great website and amazing, efficient service.”

Helpful Report

Posted 2 years ago

“We recently used Tamsyn to book our cruise and from the initial enquiry, she was helpful, friendly and professional. Nothing was too much trouble and the communication throughout was superb. Tamsyn was knowledgeable and we trusted her advice. Thank you Tamsyn for all your hard work. We wouldn't hesitate to book with you in the future.”

Helpful Report

Posted 2 years ago

“Excellent service very knowledgable and super helpful. John Johnson, I hope you get credit for the support you provided. Additionally the cost of this holiday was so much more favourable than Tui or BA could offer and exactly the same flights/accommodation. Thank you John and Destination2”

Helpful Report

Posted 2 years ago

“Booked a holiday yesterday at what seemed a great and affordable price. I did not see any information that extra charges would be added by the hotel such as service and taxes. When I received the full details it was clear that the price I paid did not include anything for extras. When I checked the same holiday on other websites it was clear how much the extras were. They amounted to over £500. This additional charge that would be made later by the hotel made the holiday I had chosen unaffordable for me. I therefore called customer service to cancel my holiday and was told that was possible if I put it in writing but would lose my £90 deposit, only paid less than 24 hrs ago. Surely there should be some grace period before a deposit is lost, but obviously not with Destination2. As I can no longer afford the holiday I had no alternative but to cancel. It will be the first and last time I consider a holiday with Destination2.”

Helpful Report

Posted 2 years ago

Mr Theobald our website does mention resort fees can apply as a general term and we sympathise if this was overlooked by you during the booking process. We will however look into the specifics of your destination and the property involved to clarify.

Posted 2 years ago

Mr Theobald, we now understand that you are receiving a refund since the booking was made with this option available to you. We are sorry that this was not made clear in your original review content. Nonetheless, we continue to check about the resort fees applying for the benefit of other customers.

Posted 2 years ago

“Great online service, but I found after sales no one answers calls, I had a question, and called after sales and was waiting for an hour until I gave up, I tried again the next same problem again, waiting an hour and still no one answered just aid I was in a queue and my call would be answered shortly. In the mean time I the answer to my query was resolved without having to speak to the aftersales team”

Helpful Report

Posted 2 years ago

“I was very pleased with the service I received from Stephen. He was very helpful and informative. I will definitely use Destination2.co.uk again”

Helpful Report

Posted 2 years ago

“Very easy to coordinate around the website & booking our up coming honeymoon was quick & easy. Prices are very competitive too & cheaper than other companies we have looked at”

Helpful Report

Posted 2 years ago

“Excellent web page easy to book been twice with destination 2 no problems at all”

destination2.co.uk 5 star review on 26th July 2022

Helpful Report

Posted 2 years ago

destination2.co.uk is rated 4.8 based on 4,029 reviews