destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,045 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

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“Great deal breakers.,very pleased with their efficiency and prices.”

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Posted 3 years ago

“Booked an amazing holiday to Barbados for February so still waiting to go but they were quick to respond and then provide confirmation. Tried calling them but no answer. But online services were good!”

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Posted 3 years ago

“I was exceptionally pleased with the professional service I received,the booking process was very quick and easy and Chris was super friendly I made my booking via the phone would definitely recommend and use again can't wait for my Dubai holiday”

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Posted 3 years ago

“Great service from Chris. V good product knowledge and competitive price.”

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Posted 3 years ago

“Honestly, I’m absolutely appalled with the customer service from this company. I clicked “Pay in Full” at the time of booking, and was only charged the deposit, then they charged me an administration fee on top of the final amount, which leads me to believe there was never an option to pay in full. I payed for my holiday 5 days ago and still haven’t had any 6 digit reference to ensure my flights are booked and payed for as I expect them to be. No one as responded to my emails, and if in another 72 hours I don’t have what I’m waiting for, then I’ll be processing a refund through my credit card company as a scam website”

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Posted 3 years ago

Mr SextonPelling, we regret that you have placed this review. With respect the deposit button has to be selected for payment and we can see that it was. Paperwork was also emailed to you within 4 hours of booking. We would be happy to provide evidence of this information if you would like to contact us via the usual channels.

Posted 3 years ago

“Secured a reservation we didn’t think we were able to- hope it holds up as expected”

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Posted 3 years ago

“Booked our hotel with Destination2 , excellent service , quick and very straightforward, no hassle and best price given 💯”

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Posted 3 years ago

“They provided us with Al the information and details we needed for a really good holiday”

destination2.co.uk 5 star review on 28th September 2021

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Posted 3 years ago

“As usual quick and easy to book online. Prices extremely competitive. Never had one issue in all the bookings we've made over the years”

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Posted 3 years ago

“I found a holiday on line and made an enquiry. An agent was very quickly back to discuss and advise. The agent was very helpful and the advice was spot on. It made booking the holiday easy. I received all the confirmation by email the next day.”

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Posted 3 years ago

“Very easy to book my holiday. Not going away until March 2022. So will see how it goes. Nothing to review yet.”

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Posted 3 years ago

“Very enjoyable experience booking our Xmas holiday . I have to say Kelly Bateman was excellent! She was very patient, informative and extremely professional. Nothing was too much trouble . You have a real diamond on your frontline !”

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Posted 3 years ago

“I have just booked with destination 2 for the Maldives in Jan online booking very easy prices are excellent all confirmations through really quickly. Would recommend”

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Posted 3 years ago

“Easy quick and reliable many thanks best deal wee could get. just a note the flight is now departing from Glasgow on 07 November at 13.15 which is 15 minutes late please notify transport people Thanks Stephen”

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Posted 3 years ago

“Very efficient and helpful”

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Posted 3 years ago

“Spoke to Kirsty on 19 Sept who took all my details and was looking in to hotel, we got cut off so I called back, messaged was passed on, I did this 3x and promised she would call back before she finished…….. no call. Called back on first opportunity on Monday morning and spoke to another lady who looked into it and advised the price which had increased £300, I had a screenshot of the price from the day before but was basically told tough! Due to not getting a call back from Kirsty, very disgruntled customer.”

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Posted 3 years ago

Hello Dionne, we are sorry about the lack of return call, the sales department is experiencing high call volumes and it can be difficult to place a call within a particular timeframe. However, the screen shot of the website price is not indication that the reservation could have been confirmed at that lower price since the website is not a live booking system, it is only a request to book subject to availability at the price shown. We can see that you have now proceeded to book online so should be aware of this as the website explains terms of use and booking conditions for both online and telephone orders. We trust that this clarifies a bit better for you.

Posted 3 years ago

“It seemed very easy to book, and I have used Destination 2 go several times.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Chris was extremely helpful in putting together a quote for my honeymoon, will be back to book within the week”

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Posted 3 years ago

“Good informative conversation with Chris as he gave me a quote.”

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Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,045 reviews