destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

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“service from destination2 was great. Everything from pick ups and booking in worked like clockwork.”

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Posted 1 year ago

“Excellent no none sense service. I dealt with a young lady called Kirsty who was simply superb. Everything sorted in one short call.”

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Posted 1 year ago

“Good price but I would like to speak with directly chat with you”

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Posted 1 year ago

“Spoke to Amy at Destination2 who was amazing. She listened intently to all my requirements for a family holiday and came back with just what I wanted, during a peak period, only 6 weeks from departure and within budget! Really appreciated her staying behind to secure the booking. This is second time I have used Destination2 and both times they have been top notch.”

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Posted 1 year ago

“Very helpful and informative”

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Posted 1 year ago

“Wanted to add transfer times. Customer service’s replied quickly and assisted me straight away. So easy to book my holiday as well..”

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Posted 1 year ago

“Nadine Edwards was so helpful from the outset. She was honest about the Maldivian islands, costs, flights and was extremely knowledgable.”

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Posted 1 year ago

“Both my wife and I dealt with Shauna, seamless cross over with great information, polite and found what we were looking for, and within budget. Called back when she said she would, not hours later. Pleasure to speak with.”

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Posted 1 year ago

“Exceptional patience and service from Nadine who sorted everything out and went beyond the normal cutoff times to make sure we got the flights we wanted. Knew the resort we were going to so some helpful insight also.”

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Posted 1 year ago

“Booked a short break. Unfortunately booked the wrong dates contacted Destination 2 a day later to change dates where I was told the new price would be £730 this was despite being advertised on the website for £670. I was then told we cannot price match website for amendments to exisiting bookings, I then asked what would happen if I cancelled whole holiday. I was then told I would lose my whole deposit. Really disappointed. They are the Ryanair/EasyJet in travel agents. Would not recommend.”

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Posted 1 year ago

Mr Pole since you booked online on our website you will have ticked to accept the terms and conditions which clearly advise about amending and cancelation fees. Amending has fees associated to that as you have an existing booking and we have to work with the supplier to change the dates. If you cancel since you have a contract with us, there are also fees as we have to pay non recoverable fees to the supplier.This is all explained in the terms you accepted so we are equally disappointed that you feel we have not acted as we clearly stated we would under both circumstances to which you agreed when booking.

Posted 1 year ago

“Before I booked the holiday, I asked a few questions, and the agent gave clear answers. So I am happy with their service.”

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Posted 1 year ago

“Had a lovely good speaking lady called Nicky helped me book our holiday with everything we need will definitely tell my friends”

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Posted 1 year ago

“Thank you very much. Excellent service.”

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Posted 1 year ago

“Shauna was great! Helpful, efficient, friendly and answered my questions. She called me straight back when she was on another call. Shauna made the process really easy and I felt confident to book with destination2.co.uk”

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Posted 1 year ago

“Great service from Andy in organising our cruise. Not pushy but quick and clear in costs and the best options.”

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Posted 1 year ago

“I had found the holiday on the website but wanted to check a few things. I spoke to Matt and he provided all the information I needed and took time to find cheapest options. Booking the holiday was east and straight forward.”

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Posted 1 year ago

“Very happy with service provided.”

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Posted 1 year ago

“Great communication and help to book our cruise. Andy was lovely and made sure we got what wanted. There was no pressure selling , very good prices , tickets and itinerary came through very quickly and I would be happy to book again.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Booked two trips -on both occasions, Shauna put together a great deal. Great service all round - even led to my daughter booking her honeymoon through Destination 2 as well!”

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Posted 1 year ago

destination2.co.uk is rated 4.8 based on 4,029 reviews