destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

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“Spoke to Chris regarding concerns on a description of a hotel online. He was very helpful and informative. Full of useful advice and recommendations of the area. Putting my mind a rest to go ahead and proceed with the booking.”

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Posted 2 years ago

“An absolute pleasure to do business with. From the initial enquiry to the actual booking, we were well impressed with the service and price we received. First class !”

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Posted 2 years ago

“Problem with taxi times easily solved when phoning customer services. Trish was very helpful and problem was solved.😊”

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Posted 2 years ago

Dear Mrs Steele, we are sorry to hear this and whereas our customer service auto-reply advises a 7 working day response time, we do not see an email to that address. Please ensure you have sent your email to customerservices@destination2.co.uk and if not, please do so. If you also provide them with the email already sent, they can look into where this is. Thank you.

Posted 2 years ago

“Quick and easy to book excellent value for money”

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Posted 2 years ago

“Great experience. Sean and Emma were fantastic ( I booked 2 holidays). Will be sticking with your company from now on. Thanks Emma and Sean”

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Posted 2 years ago

“The office if it holiday was very competitively priced. The process was really smooth. I also requested a token gesture for our 25th wedding anniversary on our arrival to our hotel.”

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Posted 2 years ago

“Stephen Jones the sales executive I spoke to was excellent. He was really helpful and patient.”

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Posted 2 years ago

“I’ve been waiting for 3 days for a question to be answered via email. No reply when I call”

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Posted 2 years ago

Mrs Paxton our auto-replies state 7 working days for enquiries received and having waited for 3 days, the department is still within that timescale. We are sorry if you have overlooked the auto-reply content and found it necessary to post such a negative review as a result. Our website advises the methods of contact and telephone number. The line is open 9-5. We can investigate why there is no reply when you call, assuming the correct number was used and would be happy to do so if you email in your telephone number and details of when the call was made.

Posted 2 years ago

“David gave first class service”

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Posted 2 years ago

“Third holiday booked with Destination 2. I can’t find the same holidays cheaper elsewhere. This time round I dealt with Andy who was superb at listening to my requirements, always calling me back when he said he would, and helping me to find the best deal for what we wanted. I can’t fault the customer service of Andy and would highly recommend him to others. A credit to Destination 2!”

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Posted 2 years ago

“Had the best experience booking my holiday, Nadine was amazing, nothing was too much trouble! I’m so grateful to Nadine for organising it all!”

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Posted 2 years ago

“Tricia and Nicky are the most helpful ladies, I appreciate the understanding even when i was losing it with patience.”

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Posted 2 years ago

Dear Mr El Moudden, we apologise for the timescale. 14 days are usually suggested to allow for processing and not least by the banks over which we have no control.

Posted 2 years ago

“Matthew is a nice call representative who goes the extra mile to contact me to book my Holiday and deal with my concerns.”

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Posted 2 years ago

“It was made very easy”

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Posted 2 years ago

“I feel that I have had good service from your personnel”

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Posted 2 years ago

“I have just booked my very first holiday to Dubai to celebrate my mum’s belated 60th birthday. Shauna was very helpful and friendly, made me feel at ease & gave me the confidence to go ahead with the chosen hotel. Great deal! Would highly recommend Destination 2 & Shauna 5* Thank you again Shauna 🤗”

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Posted 2 years ago

“Matt is extremely patient and obliging. Thoroughly recommended. So far. Keith”

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Posted 2 years ago

“Excellent staff and service provided. Quick and easy booking”

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Posted 2 years ago

“Shauna once again quoted and processed our holiday booking with ease, provided alternatives and information when requested and answered any and all questions. Our first point of call for any holiday plans.”

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Posted 2 years ago

“Matt was great and reassured me I could possibly change hotels if something I already know comes available so confident in making my booking 😁😎”

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Posted 2 years ago

destination2.co.uk is rated 4.8 based on 4,029 reviews