destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,045 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience booking our holiday Tracy was very helpful and knowledgeable about our destination and offered up things to do whilst we are there Seamless booking process and quick e mail follow up Best price available would certainly use again in the future Thanks Pauline”

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Posted 3 years ago

“Helpful and easy to book our holiday to Maldives.”

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Posted 3 years ago

“Always one of my go to companies. Very competitive prices and often the cheapest deal. Friendly easy to deal with team with great knowledge. Also recommend them to others.”

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Posted 3 years ago

“Efficient and helpful in booking hotels at competitive prices. Very polite salesperson.”

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Posted 3 years ago

“I spoke to Nadine. She made the whole booking experience straight forward, her answers were clear and precise, whilst her lovely personality and professionalism are a credit to herself and destination 2”

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Posted 3 years ago

“Great price and great service”

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Posted 3 years ago

“Your booking staff are very good to deal with especially Samantha Walden who was especially helpful and very informative. The worst part of dealing with destination2 is the excessive wait time to speak to someone. One call was 45 minute wait. I nearly gave up and was going to book from someone else.”

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Posted 3 years ago

“I spoke to Kirsty who was very cheery and friendly, she was quick to give us a price and book a holiday, excellent service.”

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Posted 3 years ago

“Easy to fine-tune the destination and flight options. Dropped a star for the website crashing at the end of the payment process, leaving me unsure as to whether the holiday was booked or not. Resolved with a phone call the next day.”

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Posted 3 years ago

“I cant believe you sent us this,haha Well,you never answer your phone . You expect us to wait up to 14 days to answer any queries we may have .............. Thats us to date.............”

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Posted 3 years ago

Hello John, we are sorry you are experiencing a delay in answering your call to our sales line. They are receiving a lot of calls and we appreciate your patience. That said as you have established, in order for us to request the supplier to amend your booking, we require email of the change details for the avoidance of doubt. Thereafter a timescale to obtain response that this amendment is possible and at what cost ( if any ) has been given to manage your expectation. The suppliers deal in departure date order as do we for obvious reasons and bookings for next year will be addressed as soon as possible.

Posted 3 years ago

“I have booked a few times now with Destination 2, I find it easy, very well organised, cheapest but with the top airline. I have recommended to my family who have all booked for next year with Destination2 … Absolutely brilliant!!”

destination2.co.uk 5 star review on 5th October 2021

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Posted 3 years ago

“More contact would be preferred”

destination2.co.uk 3 star review on 5th October 2021

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Posted 3 years ago

“easy to navigate around the website. quick response and very good deals”

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Posted 3 years ago

“Kirsty was really helpful - full of knowledge (had been to the hotel we chose), great advice and got us really excited about our impending trip to Dubai! I was called when I said I would be called, nothing was too much trouble, and we feel really comfortable and prepared for the holiday! Thank you so much”

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Posted 3 years ago

“Still waiting to hear back from you regarding my booking , sent five emails and tried calling you to no avail.”

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Posted 3 years ago

Margaret we are sorry to hear this but do not find any communication to us. Please kindly check that the below address has been used - there is a 5 day auto reply on it. CustomerServices@destination2.co.uk. If you have emailed elsewhere, please also forward to them and they will look into it. Thank you.

Posted 3 years ago

“They found me a great deal for my winter holiday and confirmed my booking within 24 hours”

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Posted 3 years ago

“Fantastic. My travel advisor Sean was great. Any questions were satisfied to a high standard. Package booked was extremely competitive. Will use again. Thank you”

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Posted 3 years ago

“Brilliant company, found my holiday online and rang the next day the agent I dealt with (Poppy) couldn’t of been anymore helpful. There was absolutely no pressure to book and did everything she could to make sure I got the best price and the most of my stay! Went a lot further to ensure value for money then any other travel agent would ever! Also the best prices by £500pp will definitely be booking my next holiday with Destination2”

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Posted 3 years ago

“Professional service provided by Gemma, very knowledgeable about the resort we were booking. Prices were extremely competitive and I actually saved thousands of pounds booking with Destination2...only to spend that saving on upgrading the room! Cannot wait to go and cannot thank Gemma enough for giving us something to look forward to.”

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Posted 3 years ago

“Awful website for booking hotels. Went to it via Trivago where I'd requested cancellation ability. Prices seem great but nowhere on their site where you can find what their policy is on each site. Would have booked entire trips on this site had it done that, in the end just took a risk and booked 2 nights only with them. Even after booking and paying it's not instant confirmation as with other sites. Instead you have to wait up to 2 days to see if your booking is actually going to happen. Shame as prices are keen but they're losing do much business because of lack of information, cancellation policy is very important in the current climate.”

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Posted 3 years ago

Hello Peter, we thank you for your feedback about our website. The terms and conditions do explain why there could be delay in confirming a booking for customers to be aware beforehand, but we can see you had your paperwork confirming in just over 12 hours having booked late at night.

Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,045 reviews