destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,045 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

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“Very easy to colaborat”

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Posted 3 years ago

Thank you we are pleased to hear this.

Posted 3 years ago

“Being told on the phone that they can’t email me the quote we just went over, somewhat reluctantly, because they are too busy and there are 12 people waiting is not the kind of service I expected from you. I rang back to speak to the guy to book it, the lady said he’d call me me back in a min. That call didn’t come. Ironically I booked online a more expensive trip to Dubai. I understand it’s busy times in your industry but people are spending a lot of money on travel and this one guy was far off good customer service. V disappointed. I’ve just spent 2.2k on a trip to Dubai with you guys and unfortunately would rethink to recommend.”

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Posted 3 years ago

Nicholas we are sorry to hear about this experience. Quotes are not usually emailed since prices are live and may not stay the same when a booking is actually made if the suppliers alter them. A verbal quote effectively is not guaranteed if not booked straight away. This is the main reason they are not sent and the time taken to do so in such circumstances is not productive. Our lines have been extremely busy lately as travel begins to resume, and we regret that all of this was not expressed better. But we do take on board your comments about promised return calls and thank you for your honest opinion. We welcome your custom and are sure that any future experience with us will be to your satisfaction.

Posted 3 years ago

“Great service from start to finish. Tracey was attentive, listened to what we want, and then got us the exact holiday at a superb price. Can highly recommend!!”

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Posted 3 years ago

Craig thank you for commenting, our consultants do strive to achieve the best for our customers.

Posted 3 years ago

“Very good”

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Posted 3 years ago

We appreciate your comment, thank you.

Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

Thank youi Nasim, we are pleased you found this the case.

Posted 3 years ago

“Spoke to Tracy over the course of a few days - booked my holiday for me and was very helpful, and didn’t rush me”

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Posted 3 years ago

This is wonderful to hear, and we will let Tracy know.

Posted 3 years ago

“Never used Destination2 before . The service we received from Kirsty was superb and we would have no hesitation to use you again”

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Posted 3 years ago

Your new custom is valued Laurence and we thank you for commenting.

Posted 3 years ago

“Really professional team thanks a lot”

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Posted 3 years ago

We are delighted to hear this thank you Adlane.

Posted 3 years ago

“Excellent customer service. Highly recommended.”

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Posted 3 years ago

Thank you Andrew we appreciate your recommendation.

Posted 3 years ago

“I spoke to a lady called Kirsty Fox who listened to what I wanted and came back to me with just what i asked for. Nothing was too much trouble for her and I was very happy with the service provided x”

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Posted 3 years ago

Deborah thank you for your feedback, we really appreciate it and will pass it on to Kirsty.

Posted 3 years ago

“Such a great experience dealing with Nadine NE137 @ destination2. Let’s hope our holiday for my 50th birthday goes ahead in October. Thank you Nadine and destination2.”

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Posted 3 years ago

We are very pleased to hear this, thank you for commenting and we will ensure Nadine knows.

Posted 3 years ago

“Fantastic service from Kelly Bateman. Nothing was too much trouble and our booking was handled smoothly and efficiently and then our change to flight was also handled promptly. Very impressed with the whole process and the friendly manner in which she dealt with our questions.”

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Posted 3 years ago

We will pass your comments on thank you, and your time taken to place a review is appreciated Valerie.

Posted 3 years ago

“This was the best experience in booking a holiday I’ve had! Poppy was super efficient in providing me with all the information for our group booking. Communication was quick and easy - no hidden extras - would highly recommend booking your future holidays with them - Thank you for all your kind help 😊”

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Posted 3 years ago

This is wonderful to hear, and we will let Poppy know. We really appreciate your recommendation Jen, thank you.

Posted 3 years ago

“Angel was very helpful and had good knowledge of hotels and areas in Dubai”

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Posted 3 years ago

Thank you for your comments Janet.

Posted 3 years ago

“Sean @ Destination2 has helped me to book our wedding in Mauritius for a party of 10. Great service and provided with all the answers we needed. Thank you”

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Posted 3 years ago

Thank you for your feedback, Kirsty we really appreciate it and will pass it on to Sean.

Posted 3 years ago

“Very polite understanding and answered all questions asked”

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Posted 3 years ago

We are delighted to hear this thank you Mr Gill.

Posted 3 years ago

“Kirsty has been excellent in helping change our holiday.”

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Posted 3 years ago

Thank you for your feedback, we really appreciate it Doreen.

Posted 3 years ago

“Absolutely fantastic company to deal with!! Totally accommodating with changing arrangements due to covid. Cannot praise them highly enough.”

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Posted 3 years ago

We are very pleased to hear this, thank you for commenting Martin.

Posted 3 years ago

“Thanks to Tracey Jagger for her help in building a holiday next year in the Caribbean. She was most helpful in getting us the best holiday at the best price!”

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Posted 3 years ago

Thank you for commenting Sarah, our consultants do strive to achieve the best for our customers.

Posted 3 years ago

“Rebooked Maldives holiday with Kirsty. Everything went smoothly, received all paperwork etc as expected. Thank you again, always very professional.”

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Posted 3 years ago

We are very pleased to hear this, thank you for commenting Beverley and we will ensure Kirsty knows.

Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,045 reviews