destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,045 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Nadine Edwards from day 1 and she was very helpful and sorted my quote and she gave me very good service and we booked our package holidays to Dubai. Definitely recommend and will book again with them got very good deal as well. Thanks again x”

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Posted 3 years ago

“Betsy quick and easy to book holiday and Matt went over and above to help a very difficult customer I can never make my mind up on sea view rooms etc Matt was very gelpful with this and also gave me direct number to call him with any further questions I may have thank you x”

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Posted 3 years ago

“Overall poor service, off hand (John) unhelpful did not check if insurance was required, forgot to book luggage ! Did not advise/ inform of Covid requirements, did not summarise holiday booking.”

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Posted 3 years ago

Mr Sexton we are sorry that our service did not meet your expectations on this occasion and thank you for your feedback which will be addressed.

Posted 3 years ago

“Professional service.”

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Posted 3 years ago

“EXCELLENT SERVICE.. EXCELLENT PRICE 14 NIGHTS ALL INCLUSIVE MALDIVES 5* £2326.74 YES £2326.74 All TRANSFERS AND UPGRADE TO SEA VIEW VILLA NO SINGLE SUPPLIMENT.”

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Posted 3 years ago

“had to rebook due to covid cancellation. spoke with Nadine who could not have been more helpful or professional. have booked with Destination 2 for many years Nadine is a credit to you”

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Posted 3 years ago

“Kelly was very helpful and friendly.”

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Posted 3 years ago

“Good prices and an easy to follow web site.”

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Posted 3 years ago

“Excellent company to book with, very helpful also. Happy with the outcome”

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Posted 3 years ago

“I've never had a problem before but with booking the return flight destination was incorrect on the ABTA, Booking documents and Etickets. I spoke with someone in your office and the first two were corrected, Eticket was still incorrect. I called again and was told I had to email the problem. Still waiting for reply. Not impressed.”

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Posted 3 years ago

Mr Ligthart your enquiry will be dealt with now it has reached the correct recipient, the team do have an auto reply about timescales to manage your expectation and we appreciate your patience whilst we address the issue.

Posted 3 years ago

“Good service with Kelly”

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Posted 3 years ago

“Eay to book, quick confirmation”

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Posted 3 years ago

“Matt was excellent to deal with and got things sorted without any fuss unlike some of the other people who I dealt with at D2. Would happily deal with Matt again.”

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Posted 3 years ago

“Very professional”

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Posted 3 years ago

“Once again Tracy Jagger has come up trumps. We gave her a brief list of what we wanted. Somewhere sunny with warm sea and fly from Heathrow. She came up with St Lucia and Virgin. Exactly what we were looking for. Well done Tracy”

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Posted 3 years ago

“We were looking on-line to travel to Barbados and had problems upgrading certain topics and prices increasing irrationally - therefore we called. Kelly was extremely helpful, very informative (not only about travel options/restrictions etc) but about the resort, hotel and general area. All round excellent experience and ..... it was actually cheaper than when we started looking on-line in the first place !”

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Posted 3 years ago

“Personally, wouldn’t recommend. Yes packages are cheaper but the male customer advisors are very very hostile, arrogant, rude and not bothered at all. They grunt when they speak to you and give one word answers. Simply do not care and do not give the same level of customer care like at travel bag and every other agency. Since I booked. I asked the advisor I booked with - sean batterall for travel requirements- he sent me a link and said do it yourself. I asked travel bag (who I’m not even Booked with ) and she kindly gave me the CORRECT links and summarised all the information for me - which he should have done. I have since asked him another question and he has dissappeared. Won’t be using the company again.”

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Posted 3 years ago

Miss Laher we are sorry that this is your perception of our consultants, we are sure it was not intentional and, having regard to not always being on shift to respond straight away, we understand your enquiries were dealt with accordingly. We do recommend that customers check the travel requirements themselves since these can vary -depending upon personal circumstances -and do change which we have no control over. With respect, we would suggest such are checked right up to and including departure for the latest since what is current now, may not be then.

Posted 3 years ago

“But it is too early to send the review because our holiday will start in 4 months time”

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Posted 3 years ago

“Kelly was very knowledgeable regarding my enquiry on a Maldives holiday. She was first class.”

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Posted 3 years ago

“Kelly was very helpful answered all my questions and very knowledgable”

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Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,045 reviews