destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service by Emma, even managednto.beat my previous quote. Would definitely book with Destination 2 again in the future!!!”

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Posted 2 years ago

“Kelly was helpful with all my questions sort good flight times the lot friendly highly recommended pay rise needed there I think”

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Posted 2 years ago

“I have booked my holidays through destination 2 for the past 5 years. I have always found them to be helpful and efficient. Even during covid when we couldn't go on the holiday we had booked they were able to transfer my holiday to a later date. I have just recently booked a holiday with Andy. I found him to be very helpful. He was able to find the holiday at a slightly reduced price and was able to answer all my queries”

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Posted 2 years ago

“Amazing member of staff. Should receive promotion. She was very thorough and helped me in everything I asked for. Great job 👏”

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Posted 2 years ago

Hello Kishen, the request you made was for the Sunrise Beach and a consultant will contact you to amend if you wish. But would you kindly revise this review / remove it since it is not accurate. Thank you

Posted 2 years ago

“Booked my holiday online which was so easy. Communication after booking has been excellent, cannot fault at all”

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Posted 2 years ago

“Brilliant service from Danielle. Would thoroughly recommend. Managed to get us a competitive deal on a multi hotel holiday to Dubai. Thank you”

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Posted 2 years ago

“I have previously written a review regarding the outstanding customer service. However, two weeks after booking the refund of £880 due to me still hasn't been processed. Really disappointed that a company I had initially thought to be outstanding has let me down so badly. The monies were taken from my credit card immediately so why can't a refund be immediate?”

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Posted 2 years ago

Kerry we are sorry if there is delay and will get this looked into for you since it should be a speedier process.

Posted 2 years ago

“Have just booked our first holiday with Destination2. Finn was so lovely, she answered all our questions and was very knowledgeable about the country we’re off to. Nothing was too much trouble for her. Really looking forward to our holiday now knowing we’re in good hands. Thank you.”

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Posted 2 years ago

“Chris was very helpful in finding and booking our cruise. He answered all our queries and made us confident in our booking.”

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Posted 2 years ago

“Holiday exactly as described, good value compared against the rest of the market.”

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Posted 2 years ago

“Finn was excellent. Really met was I was looking for and was really helpful and understanding. Top job Finn. Thank you”

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Posted 2 years ago

“Very helpful quick to answer calls and give all the information needed to help book our holiday, Danielle was such a great help and I feel confident booking our holiday with her.”

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Posted 2 years ago

“Finn was so helpful. She put my mind at rest and made booking the holiday very easy she also gave me advise of the place as she has been there so that was an added bonus”

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Posted 2 years ago

“Excellent service very friendly and helpful”

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Posted 2 years ago

“Booked a holiday for our golden wedding to the Maldives in November with Kelly very efficient & knowledgeable & got best flight times with shortest stopovers, hopefully holiday will be as good will review on return. Dawn & Paul”

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Posted 2 years ago

“Very pleasant and helpful over the telephone booking sorted everything efficiently and answered our questions.”

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Posted 2 years ago

“Absolutely the biggest scammers in the travel industry, please be warned you will pay triple if you use them, they will book you for a cheap price once they get you to pay the deposit they send another invoice with a much larger amount. When you call to query it they then they start their scamming, saying you have to call customer services. When u call u cannot get through. Then they send you a new email with a huge amount and ask for payment so when you don’t pay you lose your deposit and holiday. Please tell all your friends and put it all over social media about this company they are all dishonest and under hand ✋ biggest thieves of innocent customers money that they had to work hard for please do not get scammed Save your money use a company that’s transparent and value your custom those were the good old days when peoples word was there bond, not at this place they are dangerous. This is a company I would never recommend to my worst enemy make all your friends be aware DO NOT USE DESTINATION 2, save yourself the headache and drama .rating for them is -minus 10.”

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Posted 2 years ago

Karen there are some serious accusations here and we are launching a full enquiry about this as you know in relation to the booking calls and agreed price. We do however emphasise that we are not scammers and will address your concerns in a business-like manner to determine what has happened which we are sure is simply misunderstanding on either side.

Posted 2 years ago

“Fantastic choice of holidays. Great prices and easy to book. Hopefully the holiday will be as good as the booking experience!”

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Posted 2 years ago

“First time I’ve used them and found the whole process easy and seemless”

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Posted 2 years ago

“I had a couple of questions on my booking. D2 answered the phone quickly and were super efficient.”

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Posted 2 years ago

destination2.co.uk is rated 4.8 based on 4,029 reviews