destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,045 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent booking experience for Dubai next year, lots of good advise & ended up with a really good deal! Thankyou 🥰”

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Posted 3 years ago

Thank you for commenting Emma, our consultants do strive to achieve the best for our customers.

Posted 3 years ago

“I made a terrible mistake by booking a holiday in a red listed country. Whilst this was a costly error I can't fault the dedication and professionalism of the staff at Destination 2 namely Chris Blackwell. He manged to have the cancellation charges vastly reduced from the eye watering amount they first offered. He kept impeccable communication with me ensuring I was fully informed as to what was happening and helping us find a new holiday ensuing everything was taken care of. Thank you Chris!!”

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Posted 3 years ago

Sara thank you for commenting, our consultants do strive to achieve the best for our customers. We really appreciate your comments and will pass this on to Chris.

Posted 3 years ago

“Excellent service from matt he sorted out my holiday rebooking it for next year he is a credit to your company”

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Posted 3 years ago

This is wonderful to hear Shirley and we will let Matt know thank you.

Posted 3 years ago

“I was very happy with your service”

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Posted 3 years ago

Thank you we are pleased to hear this.

Posted 3 years ago

“World class customer service from Chris very professional listens to client situation and does all he can to help out. Real gem to your company”

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Posted 3 years ago

We will pass your comments on thank you, and your time taken to place a review is appreciated George.

Posted 3 years ago

“Very helpful.we had no problem changing our holiday date to next year took less than 10 minutes. Very friendly and helpful staff.”

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Posted 3 years ago

We are very pleased to hear this, thank you for commenting Mrs Evans.

Posted 3 years ago

“Excellent service but a few months yet until my holiday”

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Posted 3 years ago

Thank you for your feedback, we do appreciate your initial comments.

Posted 3 years ago

“Chris was very helpful and efficient. Will definitely speak to him about future holidays”

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Posted 3 years ago

Thank you for your feedback, we really appreciate it Pauline.

Posted 3 years ago

“Angel at Destination 2 was very helpful and knowledgeable in booking our holiday”

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Posted 3 years ago

We are delighted to hear this thank you.

Posted 3 years ago

“I contacted to arrange a 30th birthday surprise trip for my partner. Samantha was a great help and very understanding when I kept asking questions and trying to decide things having not been to Dubai before”

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Posted 3 years ago

Thank you Phillip, we are pleased to hear this and will let Samantha know.

Posted 3 years ago

“Great professional service thank you”

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Posted 3 years ago

Thank you we are pleased to hear this Julie.

Posted 3 years ago

“Chris was very efficient when re-booking my trip. He was helpful and understood all the relevant Covid travel restrictions. It’s a shame some of his colleagues aren’t trained to the same standard as Chris.”

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Posted 3 years ago

Thank you for your feedback we accept all reviews good or bad which will enable us to improve and this will be addressed.

Posted 3 years ago

“Good customer service, had problems paying deposit through the website, and as soon as they realised they called us and everything was sorted via the phone”

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Posted 3 years ago

Thank you for your review, we are pleased the issue was resolved for you David.

Posted 3 years ago

“Very good value, same rooms cheaper on this site. Easy to use and navigate on line. Very prompt with receiving documents”

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Posted 3 years ago

Thank you for your feedback, we really appreciate Julie.

Posted 3 years ago

“Nearly the worst customer “service” ever experienced. No one gets back to you to answer queries; incorrect and inadequate documentation; harassing for final payment on same day as deposit paid despite holiday booking being 12 months away…and then not bothering to respond to telephone calls and email requests to sort this out. A complete joke. Not hopeful that there won’t be further issues before the holiday.”

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Posted 3 years ago

Hello Paul, we are very sorry if our service has let you down on this occasion. We are fully investigating the issues raised and will respond through our normal channels. We can see that the automated balance reminder appears to have generated and we are looking into why with our systems provider. We apologise for this.

Posted 3 years ago

“We booked a week in Maldives and it’s safe to say they have a big variaty of places to choose from depending on everyone’s budet. Special thanks to Samantha we was amazing and very patient. She helped us the design the perfect holiday. ♥️ Thank you Samantha!!”

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Posted 3 years ago

Thank you for placing your booking with us it is very much appreciated as are your comments.

Posted 3 years ago

“Extremely helpful, he listened to my concerns and dealt with it!!”

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Posted 3 years ago

Thank you for kind review of our service, Petros.

Posted 3 years ago

“Excellent service Matthew was very helpful, made my booking easy would recommend Destination2 to family and friends”

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Posted 3 years ago

Thank you for your feedback Andrew, we really appreciate it and will pass it on to Matt.

Posted 3 years ago

“Matt was so helpful in pulling our trip together”

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Posted 3 years ago

We are very pleased to hear this, thank you for commenting and we will ensure Matt knows.

Posted 3 years ago

“The staff was professional”

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Posted 3 years ago

This is wonderful to hear, thank you

Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,045 reviews