destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,029 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic help from Kirsty She knows the area, the resorts and options around flights and trip variations. Will use her again, great service and the best price.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Shauna was very helpful in the process of finding the right hotel for my honeymoon. She was very patient and didn’t rush the process. Very professional , patient and polite.”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“Great experience and Matt was very accommodating. Ask for Matt!”

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Posted 1 year ago

“Shauna was brill. Friendly with a lovely polite voice. Don’t be tight and Give her a pay rise”

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Posted 1 year ago

“So far booking was handled with knowledge and care. Operator had good customer service skills and understood my request excellently. She was extremely personable also”

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Posted 1 year ago

“Absolutely excellent”

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Posted 1 year ago

“Helpful service to sort complex booking”

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Posted 1 year ago

“Matthew was amazing and so helpful and patient - he understood our requirements and searched for the best deals for us and came up with some amazing deals”

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Posted 1 year ago

“Destanation2 provided me the best price for my hotel in Dubai. Finn the sales rep was polite and helpful. My only disappointment was the lack of clarity of the half board package which was not explained and in my admission I did not ask as I assumed you could choose between half board and lunch. Back and forth with their customer service ended with no resolution even though I stated that all I required was an amendment due to this. I felt let down as there was NOTHING they offered to resolve this. I would advise anyone using Destination2 to go through what they have purchased with a fine tooth comb as the customer service team will not budge to help. We resolved the issue with the hotel but the stress caused by Destination2 was massive and upsetting they could not amend my booking or take my concerns on board.”

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Posted 1 year ago

Waseem thank you for your review, we do feel that we should comment that it was shown no agreement was reached about the specific board basis you expected, and you admit assumption was made on your part about that. However, we do disagree that there was no resolution offered, the higher rate costs for the arrangements you wanted were provided but you declined. Unfortunately, since you had paid us a contract rate for the arrangements we booked, any change to a higher rate did require that payment if we were to amend with the supplier involved. We are pleased you otherwise sorted this directly.

Posted 1 year ago

“Clear and easy to use website and helpful staff”

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Posted 1 year ago

“I went through destination 2 for booking my family holiday and they were great. Danielle was especially helpful and went the extra mile to ensure all my questions were answered and was extremely patient. I would highly recommend.”

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Posted 1 year ago

“Old fashioned highstreet experience, online ! Thanks to Matt M who was both knowledgeable and attentive.”

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Posted 1 year ago

“Excellent service by Finn. Got a really good price. Very polite, Courteous and friendly manner. Made it very easy.”

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Posted 1 year ago

“Danielle,was very polite ,friendly and very helpful in our booking”

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Posted 1 year ago

“Nikita looked at various options for us and was happy to change flight details to get the right deal for us. She also will reach out to the hotel to ask for additional bed in the room for our teenager and and early check if possible. She was very polite and friendly throughout.”

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Posted 1 year ago

“Excellent service & advice received from Kirsty throughout and also from Lisa inbetween.”

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Posted 1 year ago

“Received a very detailed quote and well broken down to offer many differing options and prices to suit our needs and agent was very pleasant to deal with and very responsive to emails etc”

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Posted 1 year ago

“Elizabeth was fantastic”

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Posted 1 year ago

destination2.co.uk is rated 4.8 based on 4,029 reviews