Designerwear Reviews

Name: Designerwear
Address: DesignerwearPO BOX 324OrmskirkL40 8WE, Lancashire
Rating: 4.69

4.7 Rating 2,768 Reviews

92 %

of reviewers recommend Designerwear

4.7

Based on 2,768 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0300 303 2545

Email:

enquiries@designerwear.co.uk

Location:

DesignerwearPO BOX 324OrmskirkL40 8WE
Lancashire
L40 8WE

Designerwear 5 star review on 30th December 2020

Brad

Designerwear 5 star review on 22nd December 2020

Wayne Raymond SIMPSON

Designerwear 5 star review on 12th December 2020

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service, great range of clothing and brilliant delivery. Would highly recommend this store.”

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Posted 4 years ago

“I've tried to contact as I did on the day of delivery as the address on my order didn't include my house number '20'. I've had no reply to my email with the reference on and don't know if my item will be redelivered.”

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Posted 4 years ago

“Happy with my purchase , good quality jacket and quick delivery , would use Designwear again .”

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Posted 4 years ago

“Excellent service, well packaged and fantastic quality”

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Posted 4 years ago

“Excellent service. Very quick delivery and quality trainers”

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Posted 4 years ago

“Very disappointed.. Purchase a top in May for my son and it was perfect so I decided to buy another one for him for Christmas. This time you could tell that iten a return as it wasnt folded properly and scrunched up in the bottom of the bag which was closed by a piece of tape as the bag seal had gone. This was a Hugo Boss Polo shirt so it was obvious it had been returned and not checked and sent back out.. I expected a quality product as I did with my first purchase but got a product that looked like it fell off a back of a lorry..”

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Posted 4 years ago

“Cannot fault the delivery speed and communication from Designerwear throughout the process. Ordered Thursday evening and delivered Saturday morning (two days ahead of schedule). Well packaged.”

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Posted 4 years ago

“Excellent fast delivery”

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Posted 4 years ago

“Great service, 100% recommend.”

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Posted 4 years ago

“Fake clothing and will not refund avoid at all costs”

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Posted 4 years ago

Good Morning Gerard, I have looked to see if we have had any correspondence with yourself in relation to your recent order with us. However I can see you haven't been in contact with us in relation to this. I am unsure how you can state the quality is poor as these are direct from Diesel. And are 100% genuine. Can you please remove this review as this is a little unfair. Thank you

Posted 4 years ago

“Great service and product, fast delivery, would highly recommend.”

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Posted 4 years ago

“Quick, Easy & Reliable”

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Posted 4 years ago

“Very reasonable price for item and delivery is cheap and fast, good communication through email, will definitely be buying from here again”

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Posted 4 years ago

“Quick and fast delivery. Product exactly what I needed”

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Posted 4 years ago

“I was very satisfied with the value of the order and it arrived quickly.”

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Posted 4 years ago

“Wrong Jeans arrived, but this was corrected quickly & the customer support was really good. Highly recommend”

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Posted 4 years ago

“Great price and very quick delivery would highly recommend”

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Posted 4 years ago

“Very poor service, won’t buy again.”

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Posted 4 years ago

Good Morning Josh, We are very sorry for the issue we had with the stock. We did unfortunately have an old listing go live on our website which of course allowed an item that we didn't have in stock able to sell. We reached out to you with the stock issue and then offered you a full refund or an exchange for another item. I feel this is a little unfair to say the service was poor. We explained our reasoning for this, it doesn't happen very often but mistakes do happen which we have apologised for. Could you perhaps amend this review? Thank you

Posted 4 years ago

“** updated review** so was asked to update my review! Having read the reviews on this website I’m not the only one to fall fail of the spend over 125 for next day delivery. May I suggest the team review their ordering page as it still states order over 125 for next day Delivery. - cannot see that this is before a certain time etc etc - misleading and miss selling - BE AWARE! Very confusing. Spend over £125 to receive next day delivery and it turns up 4 days later. Be aware if your in a rush. Lost an entire day waiting in for a delivery that never arrived. Confusing messages from customer services, no wonder the Customer struggles even the customer services representative got it wrong... no apology, no offering of any compensation. Shame really they do some nice stuff but you must read the small print....”

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Posted 4 years ago

Good Morning Daniel, I responded to you myself stating that unfortunately you missed the cut off for next day delivery on Friday evening. Our cut off is 4pm which is clearly stated on our website. When you go to add the product to the basket it states underneath that you must order within the next so many hours and minutes to receive on the next available working day. you ordered at 5:32 pm on friday. On our site it also states that the service DPD Local Next Day Delivery is Next Working Day. DPD Local Next Day parcels only are delivered between the days of Monday-friday which is also stated on our website. They offer a dedicated Saturday service for this reason. In my original email I mistaken your order time with another whilst typing which I apologised for. However when revising I stated that you had in fact ordered outside of the 4pm cut off point for Friday despatch. Therefore was not despatched with DPD until Monday which meant the Next Working day for delivery as stated would have been Tuesday. We apologise for any confusion, we would appreciate if you could amend this review. Thank you

Posted 4 years ago

“Excellent service and prompt well packaged delivery.”

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Posted 4 years ago

Designerwear is rated 4.7 based on 2,768 reviews