Login
Start Free Trial Are you a business?? Click Here

Designer Bathroom Store Reviews

4.7 Rating 870 Reviews
94 %
of reviewers recommend Designer Bathroom Store
4.7
Based on 870 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Designer Bathroom Store Reviews
Visit Website

Phone:

0844 504 6677

Email:

sales@designerbathroomstore.co.uk

Location:

Unit 6 Corporation Yard,
2A Harwich Road,
Colchester
Essex
CO4 3BN

Still waiting not delivered yet
Helpful Report
Posted 3 years ago
First class service Ordered my radiator and it arrived the next day. I I will be ordering radiators for the rest of the house at the beginning of January. I would highly recommend this site I needed a specific height for my new radiator and they offered the absolute perfect solution.
Helpful Report
Posted 3 years ago
I found the pop up waste as described mis leading as it was actually a click clack type when i thought it was a pop up waste meaning when you turn the over flow cover the waste plug pops up. Also the quality of the product was not good I am a professional bathroom installer with over 20 years experience. when I came to screw the front over flow cover to the plastic outlet bit on the back, the brass nut that holds the two pieces together just came out of its retaining holder in the plastic outlet that fits at the back of the bath. On closer inspection I noticed that this is design fault. After much messing about i got the waste to do the job its intended Designer bathrooms need to LOOK at there products more closely.
Helpful Report
Posted 3 years ago
Purchased stainless steel towel rail on arrival item was checked but found item was not of a satisfactory standard, contacted the company after sending an email with photograph of faulty product company arranged a full refund and arranged for item to be picked up. Maybe if item had been inspected before being shipped out then there would have not been a problem.
Helpful Report
Posted 3 years ago
The service that we received from Murray was brilliant. Fast delivery and excellent service.
Helpful Report
Posted 3 years ago
Poor service. As others have said before me. After an online chat in which they said they had stock in of a Valve I wanted, I ordered it after they took my money but nothing arrived after the 1-3 day delivery. No explanation was given until I contacted them. I spoke to the helpful girl who was understandably working from home but was told they weren't in stock until next week, so i had to settle with an alternative valve. From this, my only experience with designer bathroom store, I would look elsewhere.
Helpful Report
Posted 3 years ago
Product arrived promptly and exactly as described.
Helpful Report
Posted 3 years ago
Just what I wanted it’s brilliant very tidy and looks good Designer Bathroom store website was easy to use and delivered as stated when I placed the order
Helpful Report
Posted 3 years ago
We are really pleased with the vanity unit we purchased excellent quality product, well wrapped and delivered on time. Will definitely recommend this company
Helpful Report
Posted 3 years ago
Service from Designer Bathroom Store was very good, the only thing that let it down was the courier. I waited in for 3 days as I tracked my parcel and they kept saying it was out for delivery and the next day said it was out for delivery and changed the date.
Helpful Report
Posted 3 years ago
Very quick delivery, well packaged, extremely helpful driver.
Helpful Report
Posted 3 years ago
Excellent service.
Helpful Report
Posted 3 years ago
Having seen the product I wanted on their website I telephoned to check if it it was in stock. I spoke to Laura who was most helpful. She double checked stock confirming it was available for speedy delivery (and WOW, it was speedy and all included.) Product well packed and exactly what I wanted. I also ordered another product which is awaiting stock so, fingers crossed that one will be ok too. Laura was perfect in every respect. Delighted.
Helpful Report
Posted 4 years ago
Best securely delivered radiator that I've ever ordered. Cheers guys.
Helpful Report
Posted 4 years ago
Very good professional service. The item turned out not to be in stock. However Designer Bathroom Store quickly sorted the issue out, and keep me up to date.
Helpful Report
Posted 4 years ago
Excellent service. Radiator arrived in less than 48 hours. It's not being fitted just yet but it looks great. We couldn't find it cheaper anywhere else.
Helpful Report
Posted 4 years ago
Thank you for your excellence of service and quality of the product
Helpful Report
Posted 4 years ago
Tried to order a vanity unit and it said it would be delivered in 4 to 7 days. Got a email 2 days later saying they don't have stock and could I wait until the 10th of November (20 days after purchase) when they will receive more stock. I asked if they could please confirm this date as I am on a deadline and they did. now on the 12th , after chasing for 2 days they said they will only get stock in the new year... strange thing is I am still able to go to the website and buy it with delivery in 4 to 7 days now??? be careful as they don't have stock and give false information on when you will receive you purchased items. If you are happy to wait a couple of months then sure.
Helpful Report
Posted 4 years ago
We are very pleased with the service and the product.
Helpful Report
Posted 4 years ago
Excellent service well satisfied, thank you.
Helpful Report
Posted 4 years ago
Designer Bathroom Store is rated 4.7 based on 870 reviews