“Gi am writing not very happy to be honest I haven't even received the product nore has there been any information to me showing delivered.. I got an email saying would have in 3 days but last iv heard please can we sort this issue as I do not wish to leave negative feedback”
Hi Damon,
Thank you for taking the time to share insights of your experience so far. We look forward to supporting you further to achieve your skin goals!
Your orders are dispatched via Royal Mail, which can take up to 5 working days. However, despite our best efforts to deliver your parcel on time, sometimes Royal Mail experience problems with their deliveries, they have advised us that deliveries may take up to 10 working days. We always ask that you let us know if you have not received it after this time, so we can continue to assist you further.
Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
“Loved coming back to using Dermatica with different products which I’m very pleased with. Cleanser is silky and gentle on your skin. Serum and moisturiser are good too”
“I liked the SPF in that it doesn't leave a white film and doesn't cause any irritation, I do find that it has a pilling effect over my basic moisturiser, over all a 3.5/5.”
Hi Marisa,
Thank you for taking the time to share insights of your experience so far. We look forward to supporting you further to achieve your skin goals!
Your orders are dispatched via Royal Mail, which can take up to 5 working days. However, despite our best efforts to deliver your parcel on time, sometimes Royal Mail experience problems with their deliveries, they have advised us that deliveries may take up to 10 working days. Please do let us know if you have not received it after this time, so we can continue to assist you further.
Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Hello Lauretta,
Thank you so much for your feedback and we apologise about any delays you faced.
Deliveries can take up to 10 working days to be delivered however if not received in this time we ask you to kindly reach out so we can assist you further with your request.
Our customer care team are always on hand to help!
Take care
The team at Dermatica
“Brilliant products, the reduction in sun damage on my face (brown spots) from many years of sunbathing is quite unreal. And as regards the moisturisers - I’ve tried tons over the years but, nothing comes close (just wish they came in bigger sizes!).”
“Loving this. I’m currently using tret and was really pleased to see I can use this acid along with it. My skin is improving week on week. Currently on month 3. Friends & family have noticed”
“Great information on suitable products for different skin and skin issues. Products have really made a huge, positive difference to my skin and self-confidence. Not cheap, but I got results, after trying other, expensive and unsatisfactory products. Absolutely recommend.”
“Fantastic products! I can’t recommend Dermitica highly enough!
I’m not someone who has ever suffered from Acne or any issues with my skin, however, I’m a 33 year old man and I’ve been lucky so far with my skin as I have no fine lines around my eyes, forehead, or anywhere else compared to friends who definitely have baked in the sun on holiday ever year and used sun beds.
Im someone who hates warm or hot weather so I avoid beach holidays. I also have a condition called: Generalised Cranial Hyperhydrosis. I have had this condition for over a decade and it has impacted me in many ways. The most significant effect is a severe lack of confidence and anxiety.
I sweat no where else on my body other than my face, neck, my entire head, back and front, and my upper chest.
I’ve tied ever treatment available, I’ve been prescribed aluminium hydrochloride which does help however, it burns your skin. My face has actually drawn blood because of how harsh it is. I’ve tried sprays, gels, medication in the form of a tablet which had horrific side effects. My eyes dried up so bad that my eye lids stuck to my eyeballs. I stopped this immediately. My final treatment was Botox all over my face, scalp and the back of my neck which was effective but it cost a fortune to maintain.
I had always had normal skin, it was oily and I was always told that oily skin prevents fine lines and wrinkles which I wasn’t sure was true, however, after using all of the harsh treatments for my condition I found Dermitica online and I love the products and how my skin has repaired and is no longer painful.
I have my personal formula which I use at night after I cleanse using the: Caring Squalane cream cleanser which is very soothing and packed full of moisture.
I also balance my cleansers with the Balancing Glycerin Gel Cleanser which is great for sensitive skin like mine, and feels great to use.
Because i use my personal formula on a night time, I don’t use it everyday. I use my treatment 3 to 4 times a week, and I have began to include the Clarifying Azelaic Acid 20% Cream in between which worked fantastic using after both the Squalane Cream Cleanser as well as the Balancing Glycerin Gel Cleanser.
I know that we are advised to not use our personal treatments near our eyes and mouth, but I have been using my treatment under my eyes and my eye lids when my eyes are closed and I’m amazed at the effect it has on dark circles under the eyes! I never used to have dark circles under my eyes until recently but the difference after applying my formula, leaving it to soak in to my skin and then applying the great Nourishing Ceramide + Peptide Moisturiser has completely transformed my skin and the difference has been noticed by my family and friends, and also just the other day my barber commented on my skin and how “well you looked” which was really nice to see that not only I feel and see the difference, but others do also.
I will upload some pictures soon.
Thanks for such great products Dermitica.”
“I am absolutely thrilled with my results so far, only been abit more than a month on my treatment plan, I have noticed my skin is brighter and my hyperpigmentation is starting to fade. The products are wonderful and it doesn't irritate my skin, since I have very sensitive skin.
Thank you to the Dermatica team they are absolutely first class!!”
“It works skin was dull,dry and ashy Now its smooth glowing.Didnt had no reaction only expected itch and pealing.I can recomend any body with facial problems.
I can recommend it to any body with faciial problems”
