Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It actually cleaned my skin I see the difference from the second use already”

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Posted 2 years ago

“Online purchase.”

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Posted 2 years ago

“Not applicable”

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Posted 2 years ago

“My order was fulfilled and sent very promptly.”

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Posted 2 years ago

“Sheer tint is a daily staple for me - I love it! Please do NOT discontinue this line!!”

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Posted 2 years ago

“Very good!”

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Posted 2 years ago

“I like the subscription box and the first two boxes were good. This box looked like someone had cobbled together whatever was left in the warehouse. The website also states the subscription boxes will allow customers to try new products and innovations…. Rarely do the boxes contain even samples of the latest products.”

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Posted 2 years ago

“Good quality experience”

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Posted 2 years ago

“Ordered this product on line and instructions on packaging referred to leaflet inside. This was not provided and had to spend valuable time on line chasing questions not answered and eventually a therapist that gave instructions for use but no explanation of why leaflets are not being provided other than company reducing paper usage. This isn’t good enough when purchasing a product not used before and expensive and will not be buying online from them again. Very disappointed.”

Helpful Report

Posted 2 years ago

Thank you for your valuable feedback and we appreciate the frustration you experienced in trying to find the answers for using your product. Our online therapists should have been able to provide you with additional information, this is one of the functions of online chat but we are sorry that in this instance it failed to be of assistance to you. Many of our products which carry extra instructions for users do not have individual instructions included in the box or packaging but include a link that should be printed on the box which will direct the customer to online instructions.

Posted 2 years ago

“Great experience, would highly recommend;)”

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Posted 2 years ago

“It feels lovely on the skin and makes it look glowing”

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Posted 2 years ago

“Always a great experience buying online”

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Posted 2 years ago

Thank you for your review. We are pleased to hear that purchasing online is a great experience. Please also consider visiting a professional skin therapist for a 1:1 consultation or even doing this online with one of our skin therapists.

Posted 2 years ago

“Great experience! Would highly recommend Dermaogica to everyone”

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Posted 2 years ago

Thank you for leaving such a positive review.

Posted 2 years ago

“Bought online direct”

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Posted 2 years ago

“Online experience remains seamless. Free and fast delivery. Always pleased”

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Posted 2 years ago

“I bought online I m happy with my purchase”

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Posted 2 years ago

“Excellent I love the products and delivery was prompt 👌. Packaging was so amazing”

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Posted 2 years ago

“Love the items in this box! Exfoliant is AMAZING! Dno why i didnt get this sooner!”

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Posted 2 years ago

“order on line never any problems fast delivery and free samples so able to try before i buy”

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Posted 2 years ago

“always great service”

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Posted 2 years ago

Dermalogica is rated 4.5 based on 1,022 reviews