Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my order quickly.”

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Posted 2 years ago

“Everything always arrives promptly. Nicely packaged. And the free gifts are a bonus.”

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Posted 2 years ago

“Great products, high quality and do what they say.”

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Posted 2 years ago

“Nice selection of products. A little pricey but so far i have found the products worth it.”

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Posted 2 years ago

“Loved all products skin look soo bright and fresh and super clean”

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Posted 2 years ago

“Speedy delivery and well packaged products”

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Posted 2 years ago

“I shopped online. It was fine.”

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Posted 2 years ago

“Ordered online. Great service.”

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Posted 2 years ago

“Quick delivery, quality products.”

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Posted 2 years ago

“Since changing my skin products from a very well known brand to Dermologica, my skin has been amazing. I have very sensitive skin which easily gets irritated but I’ve never had any issues with any of the products I’m using. I also love the the option of chatting with a Therapist which I have used a few times and I’m using the products they have suggested.”

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Posted 2 years ago

Thank you for your review. It's great to hear that you are using our online services to consult with a professional skin therapist. This is the perfect option for busy people.

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Thank you for your review.

Posted 2 years ago

“Didn’t receive the products that I ordered. Rude customer service and lack of support and help.”

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Posted 2 years ago

We are sorry to hear that your experience with Dermalogica has been a negative one and we would like the opportunity to change your opinion. Please could we request that you contact ecomcustomerservice@dermalogica.com or call them on 08009177147 to discuss your incomplete order.

Posted 2 years ago

“Love these products and I love my regular Dermalogica Professional facials would not consider any other product.”

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Posted 2 years ago

Thank you for your review. In addition to your products and face treatments, please remember that you can speak to one of our professional skin therapists via our online chat facilities on our official website.

Posted 2 years ago

“I shop on line”

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Posted 2 years ago

“i had an reaction to my face, i thought this was ment to be gentle friendly??”

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Posted 2 years ago

Thank you for your review. We were disappointed to hear about the skin response you have had please email customerservice-consumer@dermalogica.co.uk where we can advise further.

Posted 2 years ago

Thank you for your review. We were disappointed to read your review, we would like to investigate this further for you please contact customerservice-consumer@dermalogica.co.uk where your complaint shall be fully looked into.

Posted 2 years ago

“Good clear online shopping”

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Posted 2 years ago

“I’m loving this! Suffer from rosacea so always nervous about exfoliating but this is a dream. Not scratchy, not harsh at all but really brightened my skin and reduced the associated bumps.”

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Posted 2 years ago

“Online store fab. Efficient service”

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Posted 2 years ago

“I wasn’t in store .”

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Posted 2 years ago

“Warm friendly courteous staff member who responded to my query and recommended products I hadn’t contemplated”

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Posted 2 years ago

Dermalogica is rated 4.5 based on 1,022 reviews