Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A wonderful micro exfoliant . Adding a little water to a teaspoon of this magic powder creates a refreshing foamy texture .Cleansing the face is wonderfully soothing ,my skin always feels silky smooth afterwards . I use this daily ,and get annoyed with myself if I forget ! An outstanding product .”

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Posted 2 years ago

“Easy to use, value for money, very quick delivery & excellent products! Love the freebies too!”

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Posted 2 years ago

Thank you for taking the time to leave your review. We are pleased that your experience with Dermalogica has been a positive one. Please do visit our official website www.dermalogica.co.uk to view all of our products and to discuss your concerns with our online professional skin therapists.

Posted 2 years ago

“The products are not the cheapest, but looking at the improvement of my skin, I think it is worth investing. I really like that I get product samples and I don't have to buy a pig in a poke. I really appreciate this brand very much and I know that I have finally found professional products.”

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Posted 2 years ago

Thank you for your review. We are pleased that Dermalogica has exceeded your expectations. Please visit our official website www.dermalogica.co.uk to ensure that you are signed up to recieve information on all online offers available and to chat to our professional skin therapists who can assist with all of your skin care needs.

Posted 2 years ago

“I wasn't in store”

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Posted 2 years ago

“Dermalogica have some great products and usually pretty happy with Overall experience. Finding the rewards section on the website now is difficult and also seems that somehow in the refresh my status was downgraded which wasn’t ideal.”

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Posted 2 years ago

“So this isn't to do with the product specifically. I actually really love this product. HOWEVER. I have been waiting for a refund since MAY for a bottle of Retinol oil I bought.The bottle had a manufacting issue and the bottom of it came clean off and spilt the oil everywhere on the hotel bed (check image for reference). I have been promised a refund since MAY. I sent in my bank details as asked and yet no refund. No one is getting back to me after numerous emails and at this point I'm clearly just getting ignored. The CS is so poor and embarssing. Do better.”

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Posted 2 years ago

Please accept our apologies for what seems to be a rather long delay in receiving a refund. This matter has been forwarded on to the E-com team who would have dealt with this matter. No response will be made via this site but please could you forward your correspondence to customerservice-consumer@dermalogica.co.uk so that we may respond direct.

Posted 2 years ago

“My experience with Dawn Whelan is totally wonderful, she wants to get to know you so she can cater and care for you as much as possible. Her gentle expert way means I leave her treatment room feeling like I'd spent a whole day be pampered. At home the beautifully gentle products make me feel like I'm really taking good care of myself. The smell of the precleans transports me to Dawn's treatment room and is instantly relaxing. A great start to any day. Dermatalogica has become my rescue remedy. And Dawn has become an angel friend. With all my illnesses Dawn is considerate, Caring, thoughtful, professional, amazing. Thankyou. X”

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Posted 2 years ago

Thank you for taking the time to leave such a glowing review for your professional Dermalogica Skin Expert.

Posted 2 years ago

“Excellent products.”

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Posted 2 years ago

“Got my products online.”

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Posted 2 years ago

“Have always used the ultra calm range for my allergy prone sensitive and reactive skin, however perimenopause has saw my skin change drastically and has become very dry. Saw this cleanser advertised on dermalogica page for menopausal skin and decided to give it a try. Love it. What a difference it has made to the dryness and it leaves my skin so soft afterwards. Will definitely buy again.”

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Posted 2 years ago

“The website is always easy to navigate and explore.”

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Posted 2 years ago

“Purchased on line as I always do. Have used the products for many years and even if I try others I return to these”

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Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

“Excellent all around!”

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Posted 2 years ago

“Excellent, nothing more needs saying”

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Posted 2 years ago

Thank you for taking the time to leave such postive reviews. Continue to enjoy using your products.

Posted 2 years ago

“Love it brilliant”

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Posted 2 years ago

“Customer services have still not replied with any update re my burst package of aqua jelly”

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Posted 2 years ago

Thank you for your review. We understand that the E-com team have had a replacement product disptached today and have emailed to advise you. We are sorry if this matter has taken longer than the 5 day response to enquiries.

Posted 2 years ago

“shopping with dermalogica is always a fantastic experience”

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Posted 2 years ago

“Good experience”

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Posted 2 years ago

“Lovely product will be ordering next month!”

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Posted 2 years ago

Dermalogica is rated 4.5 based on 1,022 reviews