Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online purchase and although a good product it is far smaller than i expected”

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Posted 1 year ago

“Bought from Dermalogica several times, no problem always Good service.”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that the service you have always received has met your expectations.

Posted 1 year ago

“Not Applicable”

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Posted 1 year ago

“Lovely cream and have noticed my skin looks fresher x”

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Posted 1 year ago

Thank you for taking the time to share your feedback.

Posted 1 year ago

“Very quick delivery ….”

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Posted 1 year ago

“Always had a great experience ordering online for my dermatologica products. I used to order from other companies but they were just not up to my standard!”

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Posted 1 year ago

Thank you for taking the time to share your feedback with us here at Dermalogica.

Posted 1 year ago

“I literally NEVER write reviews. I bought this for my 14 year old daughter, it is absolutely brilliant. She is now wearing make-up and over the last year I have tried 3-4 cheaper products but I have used special cleansing gel for over 25 years so I thought I would spend a bit more on a product for my daughter and it has been worth every penny!! Thank you, can't reccommend it enough!!! Just hope she doesn't go through it too quickly!! ha ha xx It cleared up the little break outs she was getting in less than a week!! Superb!”

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Posted 1 year ago

Thank you for taking the time to share your feedback with us. Your daughter can find out more about our products by viewing them on our website www.dermalogica.co.uk

Posted 1 year ago

“Amazing product but so expensive and you guys use to give good free samples and gifts which made it worth the spend. Please go back to giving decent free gifts as they make it possible to keep using dermalogica and also be able to eat / pay bills.”

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Posted 1 year ago

Thank you for taking the time to leave a review.

Posted 1 year ago

“Prompt action taken to replace damaged goods.”

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Posted 1 year ago

Thank you for your review, we are glad to read that prompt action was taken to replace your damaged item.

Posted 1 year ago

“I can guarantee that what I buy is genuine. Easy to order. Always arrives quickly”

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Posted 1 year ago

We agree with you, always check what you are purchasing is genuine along with any returns or exchange policies as not all online retailers offer the same terms. If you purchase directly with www.dermalogica.co.uk our returns/refund policy is very strightforward.

Posted 1 year ago

“Ordered online. Fast delivery and packaged very well!”

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Posted 1 year ago

“I never received my order .Waited for a week and when tracked the order was holding in a depot. Dermatológica never contacted me about any delays or that they have requested to hold the delivery. Very disappointed after all my order value was above three hundred pounds. Poor customer care service.”

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Posted 1 year ago

Thank you for your review and we share your disappointment with the delivery service you experienced. This has been raised with our couriers.

Posted 1 year ago

“I love this product, it leaves my face smooth and clean.”

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Posted 1 year ago

Thank you for taking the time to share your feedback.

Posted 1 year ago

“Girlfriend can’t live with out this product. She use it as part of her bedtime routine and said it amazing at moisturising her skin.”

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Posted 1 year ago

Thank you for taking time to share your review.

Posted 1 year ago

“Ordered online - have received product samples from local beauty salon previously”

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Posted 1 year ago

Thank you for taking the time to leave a review. Visiting your local skin therapist is the best way to receive samples and to get 121 skin care advice.

Posted 1 year ago

“good experience”

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Posted 1 year ago

We are delighted to hear that your experience with Dermalogica has been a positive one.

Posted 1 year ago

“Good, better price than online.”

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Posted 1 year ago

Hi, thank you for your review. Please reach out to our E-commerce team who would appreciate feedback on these and to hear what we can do better next time. ecomcustomerservice@dermalogica.com

Posted 6 months ago

“Fine! Nothing to add”

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Posted 1 year ago

“Great experience, the lady knew exactly what I need!”

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Posted 1 year ago

Thank you for taking the time to review.

Posted 1 year ago

“It was quick and easy”

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Posted 1 year ago

Thank you for taking the time to leave a review.

Posted 1 year ago

Dermalogica is rated 4.5 based on 1,022 reviews