Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always enjoy shopping with Dermalogica,the products are great,and any questions always get answered”

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Posted 2 years ago

“Loved the miles following sample - will look to order a supply :)”

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Posted 2 years ago

“Ordered online”

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Posted 2 years ago

“Online purchase. Easy to find and use the website.”

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Posted 2 years ago

Thank you for your review, we are pleased you found the website easy to use and found what you needed.

Posted 2 years ago

“It’s very good on my sensitive skin”

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Posted 2 years ago

“Online experience was efficient and proessional”

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Posted 2 years ago

“Had made skin worse. Now waiting for a gp appointment.”

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Posted 2 years ago

Thank you for your review. We are disappointed to learn that the Dermalogica products have caused your skin to become worse and that you are now seeking support from your GP. If you would like some guidance on product usage please contact us via ecomcustomerservice@dermalogica.com and you may also do any returns via the portal on this site.

Posted 2 years ago

“Great customer service and fab products for my niece”

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Posted 2 years ago

“Lovely products which really work! Very impressed with the results. The only criticism would be the fragrance of the skin smoothing cream.. which is unpleasant, but works well.”

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Posted 2 years ago

Thank you for your review. It's great to hear that you are impressed with the Skin Smoothing Cream, it is one of our Hero products. As we do not formulate with any artificial fragrances, it does have a very distinctive aroma.

Posted 2 years ago

“Ordered online.”

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Posted 2 years ago

“My teenager has seen a difference since using this product”

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Posted 2 years ago

“Haven’t been in store, I order online. When I ordered my last purchase I was given the same samples which I was a bit disappointed in. Let you guys know and I’m now waiting for some samples that I haven’t bought or used in the post. Customer service we’re understanding to a point. For future I would prefer not to have the same samples as my purchase.”

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Posted 2 years ago

Thank you for this feedback, we shall see that it is forwarded to the correct department.

Posted 2 years ago

“Love it. Kept in a secure bottle. Have ready noticed the difference with regards to the texture and firmness of my neck.”

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Posted 2 years ago

“Love the way the product ranges are designed! It’s nice and easy to figure out what you need and how to shape up your routine.”

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Posted 2 years ago

“I wouldn’t be without it! Have it used for I don’t know how long”

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Posted 2 years ago

“I love this product.”

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Posted 2 years ago

“It’s my first time purchasing from your brand product came empty container and it’s expensive £ 129 pls kindly let me hear from you”

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Posted 2 years ago

Thank you for taking the time to leave your video review. We would like to apologise for this disappointing experience and the inconvenience this has caused. Please be assured this is a matter which will be investigated internally as a priority. We have notified the E.com Team who are expecting either a call or email from you. Please either call them directly on 08009177147 or email them via ecomcustomerservice@dermalogica.com

Posted 2 years ago

“i bought online”

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Posted 2 years ago

“Great service, great products. My granddaughter alwsys comments on how soft my face is”

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Posted 2 years ago

“Did not receive this so can not review”

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Posted 2 years ago

Thank you for your review. If you would like customer service to look into anything further for you please contact us at customerservice-consumer@dermalogica.co.uk

Posted 2 years ago

Dermalogica is rated 4.5 based on 1,022 reviews