Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Ordered one day and arrived the next.”

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Posted 1 year ago

“I’m becoming obsessed with dermalogical products since having micro needling procedure with my local Dermalogical beauty therapist, I Normally just keep to manicures etc but as I’m getting older thought I’d try and curtail the ageing process the online link with my therapist has enabled me to order product online which includes fabulous free gifts including an amazing voucher to go towards further treatments, Nano eye treatment next thank you Dermalogical”

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Posted 1 year ago

Thank you for your review, it's great to hear this feedback.

Posted 1 year ago

“I used the dermalogica website and saw the new daily milkfoliant product advertised, ordered the same day and received the following day.”

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Posted 1 year ago

Thank you for taking the time to review our company and its speedy and efficient service.

Posted 1 year ago

“I ordered online”

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Posted 1 year ago

Thank you for your review. If you would like to offer us some feedback on our online service please email us on ecomcustomerservice@dermalogica.com so that we may address any concerns and improve our customer online service.

Posted 1 year ago

“Great website and products. I like the freebies to try other products”

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Posted 1 year ago

Thank you for taking the time to leave such a positive review.

Posted 1 year ago

“It suits my skin, very pleased!”

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Posted 1 year ago

Great to read such a positive review.

Posted 1 year ago

“had a great experience as always”

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Posted 1 year ago

“Easy to purchase.”

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Posted 1 year ago

Thank you for taking the time to leave a review.

Posted 1 year ago

“Not impressed if I am honest”

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Posted 1 year ago

Thank you for taking the time to leave a review. We would love to know more and try to understand why you are not impressed. You may email your feedback to CustomerService-Consumer@dermalogica.co.uk and we shall try to address your concerns directly with you.

Posted 1 year ago

“A+++ amazing”

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Posted 1 year ago

Thank you for your positive review.

Posted 1 year ago

“Very quick and easy to find products and place order.”

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Posted 1 year ago

Thank you for your review. It's great to hear that you have found the ordering process straightforward. Please remember to chat with our online skin therapists if you wish to know more about the products or ordering process.

Posted 1 year ago

“Fabulous service. Product ordered in the afternoon and arrived the following morning. The breakout clearing foam wash is a great product. My daughter had run out and within a week her skin started breaking out. Within Two days of using this product you could already see an improvement. Highly recommend.”

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Posted 1 year ago

Thank you for leaving such a positive review. We are delighted to read that you found the ordering process stright forward and speedy. Please check out our official website to view all the products within the Clear Start range, you can also discuss products and skin with our online skin therapists, who are always happy to assist you.

Posted 1 year ago

“Enjoyable!”

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Posted 1 year ago

“I bought my products online.”

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Posted 1 year ago

“Quick and efficient postage”

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Posted 1 year ago

Thank you for your positive review, we are delighted to hear that our service was efficient.

Posted 1 year ago

“leave the skin soft.”

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Posted 2 years ago

Thank you for your review. We are very pleased to hear that your Dermalogica products are leaving your skin feeling soft.

Posted 1 year ago

“Purchase and delivery were prompt, but unfortunately the product does not agree with my skin. The moisture trio has had an adverse effect and has caused my skin to breakout. I’m sure the product is great, but sadly it does not agree with my sensitive skin.”

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Posted 2 years ago

Thank you for your review, we share your disappointment, that the products within Intensive Moisture Trio Kit have failed to live up to your expectations. Please do contact ecomcustomerservice@dermalogica.com or call them on 0800 917 7147 to discuss a resolution. We recommend that you discuss your skin care needs with a professional skin therapist who would be happy to help you find the correct products for your needs, prehaps allowing you to sample before you commit to a purchase. Please visit our official website to find a Dermalogica therapist in your location.

Posted 2 years ago

“Great customer experience but this product doesn’t seem to work for my sensitive skin sadly. Feels really refreshing and smells great but does seem to cause me some redness.”

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Posted 2 years ago

Thank you for sharing your review. Like you, we are disappointed that your product has failed to live up to your expectations. Please reach out to the Live chat team to see if they can offer any additional advise and contact ecomcustomerservice@dermalogica.com or call on 08009177147 for a resolution.

Posted 2 years ago

“Great product and great customer service”

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Posted 2 years ago

Thank you for sharing your positive review.

Posted 2 years ago

“Bought products online easily and fast delivery, very happy.”

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Posted 2 years ago

Dermalogica is rated 4.5 based on 1,022 reviews