Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always great simple site easy to use and secure.”

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Posted 2 years ago

“Absolutely love this. It just fits my skin. It smells lovely and you can feel the difference It makes without looking fake”

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Posted 2 years ago

“On line shopping experience with Dermalogica is brilliant and next day delivery is a big bonus”

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Posted 2 years ago

“Always happy to help achieve flawless and nourished skin”

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Posted 2 years ago

“Always fantastic service and fast delivery!”

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Posted 2 years ago

“N/A ordered online”

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Posted 2 years ago

“I love dermalogica but glycolic cleanser was added to my basket as a free gift, it’s wrong for my skin type and I couldn’t see how to remove it from the basket. It’s a bit of a waste really as it’s a full size cleanser and I can’t use it.”

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Posted 2 years ago

“Ordered on line”

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Posted 2 years ago

“not applicable”

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Posted 2 years ago

“Still waiting for delivery.”

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Posted 2 years ago

Thank you for your review. We understand that DHL deliveries have been experiencing a high volume of deliveries and consequently some delays. We have been advised that your items are out and due for delivery.

Posted 2 years ago

Thank you for your review. Please contact ukcustomerservice-consumer@dermalogica.com where a member of the team will be more than happy to assist you further.

Posted 2 years ago

“Brilliantly works !”

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Posted 2 years ago

“I haven’t received the order as DHL still haven’t sent me a bar code or a code that the store doesn’t error with”

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Posted 2 years ago

Thank you for reaching out to Dermalogica via our online reviews. Please do contact the E-com department via the email online or phone on 0800 917 7147 with your order number and they will be happy to assist you.

Posted 2 years ago

“Love this product, use it every day without fail. Wish it had a refillable option to be more environmentally friendly. Will always continue to buy though”

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Posted 2 years ago

“Fabulous moisturising face wash”

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Posted 2 years ago

“i havent received my order”

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Posted 2 years ago

Thank you for your email. Please email customerservice-consumer@dermalogica.co.uk where this can be investigated further.

Posted 2 years ago

“My product never arrived and I haven’t received a response from customer services, pretty poor”

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Posted 2 years ago

Please could you raise your complaint via customerservice-consumer@dermalogica.co.uk and we will action a response. We shall look out for your inquiry in our inbox. Thank you.

Posted 2 years ago

“I would not say very good, I would say excellent!”

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Posted 2 years ago

“I really like dermalogica products. Since using it my skin has really improved in appearance and it’s not as dry. I like that I don’t have any reactions to the products which I have done with others in the past.”

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Posted 2 years ago

“I order inline”

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Posted 2 years ago

“Awful unfortunately as this burnt my skin so bad after using for only two days but thank you to the customer service team who helped straight away and refunded me unfortunately this product is not for me! My skin is now very dry”

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Posted 2 years ago

We are so sorry to read this but we are pleased that you have been refunded. Please try to keep your skin hydrated and avoid applying other products or make-up until the skin has calmed and returned to normal. If you wish to try Dermalogica products in the future, please do consider going to visit a Dermalogica skin Expert who will be able to find the most suitable products for your skin. Often less active product is better and offers more! You can find your nearest Dermalogica Expert via our official website.

Posted 2 years ago

Dermalogica is rated 4.5 based on 1,022 reviews