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Dermalogica Reviews

4.5 Rating 1,022 Reviews
90 %
of reviewers recommend Dermalogica
4.5
Based on 1,022 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Dermalogica Reviews

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Nice quick hydration
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Posted 2 years ago
Online Fast service
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Posted 2 years ago
Speedy delivery in eco friendly packaging!
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Posted 2 years ago
Some of order missing still not received will phone up again Monday as they been 10 days since I first phoned up about missing treatment voucher in parcel
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Posted 2 years ago
Thank you for your review we were disappointed to hear about your missing treatment voucher please contact customerservice-consumer@dermalogica.co.uk and I shall look into this for you
Posted 2 years ago
So disappointed with the size of the kit for the price! It’s one days application which is not long enough to determine if this skincare would work for my son. Very disappointed.
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Posted 2 years ago
We were disappointed to hear about your review please contact customerservice-consumer@dermalogica.co.uk and we would be more than happy to discuss this further
Posted 2 years ago
Purchased online
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Posted 2 years ago
Dermalogica online experience really good!
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Posted 2 years ago
Love this product Feels very refreshing to use and pleasant to use x
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Posted 2 years ago
Not applicable
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Posted 2 years ago
the skin on my face was having an allergic reaction to some product I had used. The Dermalogica products I purchased have sorted the problem out. Thank you!
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Posted 2 years ago
I love this product and have used it for several years now. Easily absorbed, beautifully moisturising and spf 50 so I don’t need to add anything else. A light tint would be a bonus ?
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Posted 2 years ago
Absolutely love this, feels like silk when you’re putting it on.
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Posted 2 years ago
Very good product.
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Posted 2 years ago
Wonderful
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Posted 2 years ago
Bought this item and it's a bit drying to my skin but has brighten my skin really ell.
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Posted 2 years ago
Thank you for your review. We are disappointed and sorry to have read your review the product has not met your expectations. Please contact ecomcustomerservice@dermalogica.com where they will be able to advise further.
Posted 2 years ago
Bought online
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Posted 2 years ago
I am very pleased with it. After only two days of using it I can really notice and feel the difference :) My only concern is that half of my address was cut off at the side of the label and my postie couldn’t deliver it as I would in the future very much like to order this special cleansing gel in the future :)
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Posted 2 years ago
Thank you for your review, we are delighted to hear you can notice the difference from only 2 days use
Posted 2 years ago
First time buying online with Dermalogica and there are some things that bug me. One, you can't choose your samples so I end up with things that I don't want/use/like. There should be some mechanism where you create a skin "profile" and your samples match up with your actual concerns. Two, I would like greater variety in the free gift. I don't normally have Vitamin C products and I don't want them either. There should be a way to build your own travel or gift set. I don't want two cleansers, or cleansers at all, or a mini microfoliant. Generally, I would like more flexibility while shopping. I also don't think the therapist live chat or WhatsApp function works great either. I was (badly) advised to buy active moist and it has turned out to be meh.
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Posted 2 years ago
Thank you for your review. Please contact customerservice-consumer@dermalogica.co.uk where a member of our staff would be more than happy with assisting you further.
Posted 2 years ago
it really wasn't clear that I could only use in 2 salons, which happen to be nowhere near where I live. unfortunately there is no way id have purchased this if id really seen the limited options as to where they could be redeemed very disappointed. have emailed customer services since but haven't heard back yet
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Posted 2 years ago
Thank you for your review, could you please email customerservice-consumer@dermalogica.co.uk and I shall look into this as a matter of priority for you what we can do for you.
Posted 2 years ago
Instore experience was exceptional and advisor gave honest recommendations on what to buy.
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Posted 2 years ago
Dermalogica is rated 4.5 based on 1,022 reviews