Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Dermalogica made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no store experience. I ordered the product on line.”

Helpful Report

Posted 2 years ago

“Deliver yeas so quick! And LOVE this product. Thank you so much”

Helpful Report

Posted 2 years ago

“Not worth the money unfortunately. A reasonable scrub but nothing exceptional. Would not buy again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your feedback with us, it is helpful. If you are not satisfied with the product you purchased directly from our official website, you may wish to discuss this with our E-com Team who can advise you on how to return the item via the Returns Portal online. Additionally, you may wish to discuss your product selection with a Professional Dermalogica Skin Therapist to ensure that you are selecting the correct products for your skin care needs.

Posted 2 years ago

“Have orders from dermalogica twice recently and on both occasions they failed to send the free samples I had selected!”

Helpful Report

Posted 2 years ago

Thank you for reaching out to us. We are sorry to hear that the samples you requested were not received, we appreciate how disappointing this is. On occasions, if the samples selected are unavailable an alternative will be dispatched with the order. Please allow us to look into this for you with our E-comm Team to see what went wrong and if the samples you selected can be sent.

Posted 2 years ago

“Always great customer service”

Helpful Report

Posted 2 years ago

“Excellent rapid service”

Helpful Report

Posted 2 years ago

“Very pleased with my order and happy with my products. Thank you”

Helpful Report

Posted 2 years ago

“Difficult to navigate”

Helpful Report

Posted 2 years ago

“Fine enough not to scratch the skin but strong enough to be effective at exfoliation and leaving skin smooth! Better result on my face than expensive hydra facials. Would highly recommend!”

Helpful Report

Posted 2 years ago

“I bought this set for my son , who has teenage spots. He’s used these products before and are really helping him”

Helpful Report

Posted 2 years ago

“This help my skin hydrated And feeling firm”

Helpful Report

Posted 2 years ago

“Excellent advice using virtual consultation, very detailed and exactly what I wanted. Did not try to sell me unnecessary products, just recommended what I needed for immediate skin concern and advised me what I could look at in the future once skin concerns resolved (but only when I asked for this).”

Helpful Report

Posted 2 years ago

“Such a great buy!”

Helpful Report

Posted 2 years ago

“N/A as it was an online purchase”

Helpful Report

Posted 2 years ago

“Dreadful customer service, rewards program complete sham”

Helpful Report

Posted 2 years ago

“Easy to navigate the website but did not receive my free samples!”

Helpful Report

Posted 2 years ago

“Not applicable”

Helpful Report

Posted 2 years ago

“Didn’t go in store but online is always good”

Helpful Report

Posted 2 years ago

“I bought this for a friend so I can’t comment for myself but she really likes it and her skin looks better and is glowing more.”

Helpful Report

Posted 2 years ago

“Customer support is excellent thank you for your help and assistance George Artley.”

Helpful Report

Posted 2 years ago

Dermalogica is rated 4.5 based on 1,022 reviews