Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am new to Dermalogica products, so I am only into my first week but I feel my skin is feeling and looking improved already. I spoke to a dermalogica expert on line and after talking about my skin problem she recommended my three product and explained why they would suit my skin which was greatly appreciated as there is a lot to choose from and can be a little confusing so best have a chat first. I have great expectations in weeks to come”

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Posted 11 months ago

Thank you for your review. We were delighted to read about the experience you have had from using our products and from our expert skin therapist online.

Posted 11 months ago

“Beautiful gentle cleanser great for acne prone skin”

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Posted 11 months ago

Thank you for your review. Please look on our Dermalogica website for other products to compliment the cleanser.

Posted 11 months ago

“Fantastic products”

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Posted 11 months ago

Thank you for your review.

Posted 11 months ago

“I didn’t go into a store, I ordered online”

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Posted 11 months ago

Thank you for your review.

Posted 11 months ago

“I know this product is good, as I only ever use your products . And I have regular dermalogical facials with a fully trained consultant ...”

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Posted 11 months ago

Thank you for your review. Please look out for our newest innovations and treatments.

Posted 11 months ago

“Was a great shopping experience. Very professional.”

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Posted 11 months ago

Thank you for your review. We were delighted to read about the experience you have had shopping.

Posted 11 months ago

“Very easy to order on line”

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Posted 11 months ago

“Bought online so did not go into a store. Online experience was great- very fast shipping”

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Posted 11 months ago

“super tiny sizes”

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Posted 11 months ago

Thank you for your review. We would like to assist you further please email customerservice-consumer@dermalogica.co.uk where a member of the team would be more than happy to assist you.

Posted 11 months ago

“Not started using it yet”

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Posted 11 months ago

“Brought online. Great experience.”

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Posted 11 months ago

Thank you for your review. We were delighted to read about the online experience you have had.

Posted 11 months ago

“Impressive 👌”

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Posted 1 year ago

Thank you for your review.

Posted 11 months ago

“I order online and love the range of products along with the all samples to try”

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Posted 1 year ago

“Online order!”

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Posted 1 year ago

“Overall good. However, the serum from the Brightness Kit was half way up missing half of the product, I think this isn’t fair and I am still waiting for a reply to my email from customer service. Thank you, Sara”

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Posted 1 year ago

Thank you for your review. We would like to assist you further please email Ecom customer service on ecomcustomerservice@dermalogica.com where a member of the team would be more than happy to assist you. If you have emailed the above email and you are yet to receive a response please allow up to 5-7 working days for a response as there is a high volume of emails at present.

Posted 11 months ago

“I didn't buy in-store. You have already sent me an email asking what I thought of buying my digital gift card.”

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Posted 1 year ago

Hi Janice, thank you for your review.

Posted 5 months ago

“for a gift for christmas, very fast delivery and in good packaging”

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Posted 1 year ago

“Great fast and easy service”

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Posted 1 year ago

“Disappointed - I had my order in the basket with some freebies for £69 - I ordered because I was getting freebies as well as this is lot for me to pay for moisturiser alone .... but by midnight I couldn't manage to pay for it because I had a computer glitch so altho it was still in my basket the next morning and I phoned Dermalogica, I was hugely disappointed to find that they couldn't assist me and I lost the freebies but still had to await the arrival of the moisturiser - I can buy it a lot cheaper..... I can't find a way of returning it. Otherwise I like the product but not from these people and feel let down.”

Helpful Report

Posted 1 year ago

Hi Louise, Thank you for taking the time to write this review. We are sorry to see that you had missed out on your free gifts, please reach out to our E-commerce team who would appreciate feedback on your attempted purchase and hear what we can do better next time. ecomcustomerservice@dermalogica.com

Posted 3 months ago

“Great product”

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Posted 1 year ago

Thank you for your review.

Posted 11 months ago

Dermalogica is rated 4.5 based on 1,022 reviews