Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good came quickly”

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Posted 10 months ago

“A gift card is what it is? But when you are supposed to get a free gift, which I never got and after speaking t the customer service team several times I was just told that nothing could be done about?”

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Posted 10 months ago

Hi Gary, thank you for your review. We're sorry to hear you been experiencing trouble with this. Please connect with us on live chat via our website homepage so that we can ask a few questions and advise further.

Posted 3 months ago

“Great experience with dermalogica, as always. Great website easy to navigate - highlights certain concerns etc.”

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Posted 10 months ago

Thank you for your review.

Posted 10 months ago

“Ordering online is super easy and delivery is quick. I get my individual care advice at my local salon but it’s so convenient being able to order my products from the Dermalogica website and I love the offers!”

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Posted 10 months ago

Thank you for your review. We were delighted to receive your feedback.

Posted 10 months ago

“Spoke to a colleague on live chat who helped with this choice for my son”

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Posted 10 months ago

“Very good, I really like all the different products, one for each skin type.”

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Posted 10 months ago

Thank you for your review.

Posted 10 months ago

“Online shopping is fai experience”

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Posted 10 months ago

“I order online and normally they send me samples but this time I didn't get any which make me very upset I like to get some samples so I know what shoud I buy next”

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Posted 10 months ago

Thank you for your review I shall pass your feedback onto the relevant department. When ordering please check the offers tab on your account this will show you all the promotions which are currently active.

Posted 10 months ago

“I've used it for years as I had acne when I was younger it's been good for me”

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Posted 10 months ago

Thank you for your review.

Posted 10 months ago

“Have not received the item, had a text from DPD saying that there is an issue. Since then I have had no information.”

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Posted 10 months ago

Thank you for your review. If you require further assistance please contact Ecom customer service on ecomcustomerservice@dermalogica.com

Posted 10 months ago

“Not applicable”

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Posted 11 months ago

“Not applicable”

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Posted 11 months ago

“Love dermalogica products and how easy it is to order Delivery is very quick”

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Posted 11 months ago

Thank you for your review. We were delighted to read that you love Dermalogica products.

Posted 11 months ago

“I've always been able to use and really like dermalogica and the intensive moisturizer is lovely. I'm hit and miss managing to afford it.”

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Posted 11 months ago

“Was not in store.”

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Posted 11 months ago

“N/A didn’t go to a store”

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Posted 11 months ago

“N/a didn’t go to store”

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Posted 11 months ago

“Very good, quick delivery.”

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Posted 11 months ago

Thank you for your review.

Posted 11 months ago

“Bought online”

Helpful Report

Posted 11 months ago

Thank you for your review. If you have any issues with your online purchase please contact ecomcustomerservice@dermalogica.com where a member of the team would be more than happy to assist you.

Posted 11 months ago

“Not impressed. This was listed as a gift, but I was charged £19 for it.”

Helpful Report

Posted 11 months ago

Thank you for your review. We would like to assist you further please email our Ecom customer service on ecomcustomerservice@dermalogica.com where a member of the team will be able to assist you further.

Posted 11 months ago

Dermalogica is rated 4.5 based on 1,022 reviews