Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect in every way. Definitely will buy again”

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Posted 1 year ago

“Just want say how happy I am that I found this site I have brought some of there top leading products the transformation and the colour back in my face the fine lines and tinkles have almost gone I’ll be ordering from Dermalogica for the rest of my time”

Dermalogica 5 star review on 6th April 2023

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Posted 1 year ago

Wow... what a fabulous collection you have, you will definitely begin to notice the difference in your skin. If you require support, please go to our website and you may chat with an online skin therapist.

Posted 1 year ago

“First time for me trying these products. Really impressed with the toner, really lovely on my skin. I will be purchasing other products.”

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Posted 1 year ago

Thank you for taking the time to offer your feedback. Please consider visiting a professional Dermalogica skin therapist who can offer you a consultation ensuring that the correct products are prescribed for your specific concerns. You can find your nearest skin therapist via our official website, along with our products and the opportunity for online chat.

Posted 1 year ago

“Great experience, 1:1 advice was excellent”

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Posted 1 year ago

Thank you for taking the time to leave a review. We agree with you, if an individual is serious about their skin care and getting the correct advice it is always best to seek 121 advice from a professional skin therapist. This ensures that the correct products are selected for specific concerns.

Posted 1 year ago

“Really pleased with the delivery and the product.”

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Posted 1 year ago

“Product brought online Good service and delivery”

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Posted 1 year ago

Thank you for your feedback.

Posted 1 year ago

“Bought online”

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Posted 1 year ago

We are pleased that you received a great service, please remember that our website offers an online chat service with our professional skin therapists should you require product or skin care advice.

Posted 1 year ago

“My daughter bought me the sensitive skin cleanser on recommendation as I seemed to have had a reaction to another product and after 6 weeks it still hadn’t settled down. There was instant calming after using this product so I bought the rescue kit as I liked the ethics of the products and they seemed to do the job and my skin felt much smoother and less inflamed after first use.”

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Posted 1 year ago

Thank you for your review. The UltraCalming range are perfect for working alongside a sensitive or sensitised skin. For all the products within this range please visit our official website at www.dermalogica.co.uk and chat with our online skin therapists.

Posted 1 year ago

“Great service and love the samples”

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Posted 1 year ago

Thank you for taking the time to leave such a positive review, it is appreciated.

Posted 1 year ago

“Amazing products and easy to buy webside”

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Posted 1 year ago

Thank you for taking the time to offer your feedback.

Posted 1 year ago

“Bought online”

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Posted 1 year ago

“I ordered on line. It was delivered with a couple of other sampled”

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Posted 1 year ago

“Not applicable - online order”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“OK but I do think one should be able to use one's Reward points fully by being able to choose more than one product at a time.”

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Posted 1 year ago

Hi , thank you for your email. Please reach out to our E-commerce team who would appreciate feedback on these and to hear what we can do better next time. ecomcustomerservice@dermalogica.com

Posted 6 months ago

“Very disappointed in this product,actually just a powder with very few microbeads in to make this a decent exfoliating product. I sent an email stating that at £65 this was not good therefore would like a refund but had no reply,waste of £65”

Helpful Report

Posted 1 year ago

Thank you for your review. Daily Microfoliant is designed to treat a sensitive or sensitised skin so does not have an abrasive scrub texture. It is formulated with rice-based powder and enzymes which are activated when mixed with water. If you are looking for an abrasive exfoliant please discuss this with a skin therapist who can recommend the correct product for your skin. Unfortunately, we are unable to locate your email, requesting a refund, please could you resend this to the address as advertised: ecomcustomerservice@dermalogica.com and return your product via the online portal. The team will be happy to complete the return and refund for you.

Posted 1 year ago

“I shopped online but called for product information. Fantastic experience”

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Posted 1 year ago

Thank you for your review. Our online therapists are always available to ask questions on all things Dermalogica.

Posted 1 year ago

“I did my shop online and it was very easy and straight forward.”

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Posted 1 year ago

Thank you for your review. It's great to hear that our online service was easy and straightforward.

Posted 1 year ago

“Received faulty product and although dermalogica admitted there was a known fault with the pump dispenser, I have received no replacement or refund. From reading the reviews this has happened to other people, very disappointing”

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Posted 1 year ago

Thank you for taking the time to leave a review. Although there has been some feedback on the difficulty of dispensing the Melting Moisture Masque there is not a general fault with the pump action for this product. We are able to offer refunds to customers who experience problems with their products but you will need to contact the E-com team directly with your order number. Please contact ecomcustomerservice@dermalogica.com or call on 08009177147.

Posted 1 year ago

“fast delivery and the items didnt go to the wrong address as previously.”

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Posted 1 year ago

Excellent... so pleased your product arrived safely and to the correct address.

Posted 1 year ago

Dermalogica is rated 4.5 based on 1,022 reviews