Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,021 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Dermalogica made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dermalogica 5 star review on 23rd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my online order quiet quick but the face wash bottle lid was damaged still in using condition but the lid is broken and comes of easily. So far that reason I have given a less rating.”

Helpful Report

Posted 1 year ago

Thank you for your review. We would like to assist you further please contact our ecom customer service team for further assistance on ecomcustomerservice@dermalogica.com

Posted 1 year ago

We are sorry to hear that your product arrived damaged. Please contact our Ecom team who can look into this for you. Email ecomcustomerservice@dermalogica.com or call 08009177147.

Posted 1 year ago

“Knowledgeable staff”

Helpful Report

Posted 1 year ago

“I didn’t go in store”

Helpful Report

Posted 1 year ago

“I bought this online.”

Helpful Report

Posted 1 year ago

“Bought online, no issues”

Helpful Report

Posted 1 year ago

“Online - delivered the next day. Can’t fault them”

Helpful Report

Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“Items came promptly and I was really pleased that the products were on offer”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review.

Posted 1 year ago

“Easy to use website”

Helpful Report

Posted 1 year ago

“As always, brilliant.”

Helpful Report

Posted 1 year ago

“Excellent product”

Helpful Report

Posted 1 year ago

“Great service but didn't get a sample”

Helpful Report

Posted 1 year ago

“The website is easy to use order arrives very quickly”

Helpful Report

Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“Good experience”

Helpful Report

Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“I was expecting next day delivery but had to wait for 3 days before it arrived.”

Helpful Report

Posted 1 year ago

We are so disappointed to hear this, although there are no deliveries at the weekend. You will need to place an order between Monday - Thursday before 3pm to receive next day delivery and before 3pm on a Friday to received delivery on the next working day which is a Monday.

Posted 1 year ago

“Shopping online is very easy.”

Helpful Report

Posted 1 year ago

We are pleased this was an easy process for you. Thank you for getting in touch.

Posted 1 year ago

“Didn’t go in store”

Helpful Report

Posted 1 year ago

Hi, we were sorry to see your review, please reach out to our E-commerce team who would appreciate feedback on your purchase and hear what we can do better next time. ecomcustomerservice@dermalogica.com

Posted 7 months ago

“Bought online, very prompt. Love it, smooth and non greasy!”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience with us.

Posted 1 year ago

“Bought on line”

Helpful Report

Posted 1 year ago

“Very good. I love Dermalogica products and trust them 100%”

Helpful Report

Posted 1 year ago

“excellent service”

Helpful Report

Posted 1 year ago

Dermalogica is rated 4.5 based on 1,021 reviews