Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,022 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not great for my skin type”

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Posted 1 year ago

“I received my online order quiet quick but the face wash bottle lid was damaged still in using condition but the lid is broken and comes of easily. So far that reason I have given a less rating.”

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Posted 1 year ago

Thank you for your review. We would like to assist you further please contact our ecom customer service team for further assistance on ecomcustomerservice@dermalogica.com

Posted 1 year ago

We are sorry to hear that your product arrived damaged. Please contact our Ecom team who can look into this for you. Email ecomcustomerservice@dermalogica.com or call 08009177147.

Posted 1 year ago

“Knowledgeable staff”

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Posted 1 year ago

“I didn’t go in store”

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Posted 1 year ago

“I bought this online.”

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Posted 1 year ago

“Bought online, no issues”

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Posted 1 year ago

“Online - delivered the next day. Can’t fault them”

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Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“Items came promptly and I was really pleased that the products were on offer”

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Posted 1 year ago

Thank you for taking the time to leave a review.

Posted 1 year ago

“Easy to use website”

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Posted 1 year ago

“As always, brilliant.”

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Posted 1 year ago

“Excellent product”

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Posted 1 year ago

“Great service but didn't get a sample”

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Posted 1 year ago

“The website is easy to use order arrives very quickly”

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Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“Good experience”

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Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“I was expecting next day delivery but had to wait for 3 days before it arrived.”

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Posted 1 year ago

We are so disappointed to hear this, although there are no deliveries at the weekend. You will need to place an order between Monday - Thursday before 3pm to receive next day delivery and before 3pm on a Friday to received delivery on the next working day which is a Monday.

Posted 1 year ago

“Shopping online is very easy.”

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Posted 1 year ago

We are pleased this was an easy process for you. Thank you for getting in touch.

Posted 1 year ago

“Didn’t go in store”

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Posted 1 year ago

Hi, we were sorry to see your review, please reach out to our E-commerce team who would appreciate feedback on your purchase and hear what we can do better next time. ecomcustomerservice@dermalogica.com

Posted 6 months ago

“Bought online, very prompt. Love it, smooth and non greasy!”

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Posted 1 year ago

Thank you for sharing your experience with us.

Posted 1 year ago

“Bought on line”

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Posted 1 year ago

“Very good. I love Dermalogica products and trust them 100%”

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Posted 1 year ago

Dermalogica is rated 4.5 based on 1,022 reviews