Dermacare Reviews

Name: Dermacare
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,888 Reviews

96 %

of reviewers recommend Dermacare

4.8

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare 5 star review on 19th November 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Fast delivery & well priced. Will be using again.”

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Posted 5 years ago

“Yes would recommend.”

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Posted 5 years ago

“Great all good. Thanks.”

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Posted 5 years ago

“Wonderful service and friendly staff”

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Posted 5 years ago

“Customer service is unbelievably poor. I received 2 faulty items and they are not replying to my emails. Link on website says you have to pay £4 handling fee for each item plus pay for postage if returning anything. I will never buy anything from here again.”

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Posted 5 years ago

Hi Jenny, Thank you for contacting us. Kate has tried to contact you via email and phone but has been unsuccessful. Faulty products need to be returned to us but not at the expense of the customer. Please get back in touch so we can help you further. Kind regards Dermacare

Posted 5 years ago

“Best ever recovery and repair cream for your face”

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Posted 5 years ago

“Happy for I bought”

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Posted 5 years ago

“Never received the order. Never received a response email about what happened. Never again. Will be reporting this website”

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Posted 5 years ago

Hi Sania, Your parcel was shipped from us but unfortunately the courier companies tracking had stopped and so they declared your parcel lost. We offered to reship or refund as soon as we were made aware of this. Apologies the courier company have let us down on this occasion. Kind regards Dermacare

Posted 5 years ago

“my order not arrive and i didnt receved any things i try to conact u by email from more than one week no answer !!”

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Posted 5 years ago

Hi Sumaya, Delivery was attempted but the courier was unable to access your premises. The parcel was put on hold while a contact telephone number was requested. Unfortunately you emails arrived over Bank Holiday here in the UK and so were not answered until our return to the office. The courier rescheduled your delivery and delivery has been made. Enjoy your products. Kind regards Dermacare

Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“Great product & service, arrived quickly, will definitely be back.”

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Posted 5 years ago

“Great speedy service. The package arrived quicker than I anticipated, and no unnecessary packaging! Top marks from me.”

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Posted 5 years ago

“Reasonably priced, good quality products which arrive quickly.”

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Posted 5 years ago

“Really great products with quick delivery.”

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Posted 5 years ago

“excellent poducts and excellent service”

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Posted 5 years ago

“I have recently purchased the silicone décolletage pad, and it worked instantly, I noticed improvements in my skin after wearing for one night, this product is amazing!!! I'm on my third week now and it's still sticking and stays in place even when I'm sleeping on my side, some occasional movement, but not too much. I will be purchasing this product again, and looking at other things from derma care. Fantastic, I would have to use creams for weeks to get the same results!!”

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Posted 5 years ago

“En bra uppbyggd sida med gott om riktigt bra produkter från kända märken. Bra och seriös hjälp finns att få om man vill ha rådgivning vad det gäller hudtyp och hudvård. Har testat flera av ansiktsprodukterna och är så nöjd.”

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Posted 5 years ago

“Brilliant selection and quality of products/ brands. I have use Jan Marini Bioglycolic Cleanser for many many years. It was a fantastic product for my active acne without the harsh “scrub” effect and now many years down the line is doing a great job keeping skin smoother looking!”

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Posted 5 years ago

“Excellent service on ordering and delivery. With regard to the product Sebclair shampoo for seborrheic dermatitis I was very disappointed. The product is for sensitive scalps (which I have) and my scalp was left very dry and itchy after using it. However the creamy shampoo felt good to use.”

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Posted 5 years ago

“Happy with the price and communication. I could not find a better price else where. I have to give you good as the delivery took time otherwise excellent”

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Posted 5 years ago

Dermacare is rated 4.8 based on 1,888 reviews