Dermacare Reviews

Name: Dermacare
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,886 Reviews

96 %

of reviewers recommend Dermacare

4.8

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare 5 star review on 19th November 2023

Anonymous // 01/01/2019

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“This is my second time ordering from Dermacare Direct. Happy with my purchase. Fast delivery and easy-to-use website. Would recommend and shop again.”

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Posted 1 year ago

Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)

Posted 1 year ago

“I am always very pleased with everything at Dermacare Direct. The products are wonderful, the advice is excellent and the lady who answers the phone, if you want to order, is very pleasant and always helpful. So thank you Dermacare for wonderful service.”

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Posted 1 year ago

Hi Janet Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)

Posted 1 year ago

“Quick delivery, item as described.”

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Posted 1 year ago

“Very good service, easy to order, arrived the next day. Thank you”

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Posted 1 year ago

“Website recommended by a professional for genuine Environ products. Always quick on shipping my orders out. 👍”

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Posted 1 year ago

Hi Kerry Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)

Posted 1 year ago

“Incredible customer service. So helpful when I got muddled with the correct shade of concealer to order and very promptly shipped and refunded when necessary. Will always choose to shop from here when I can.”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments onto our team. Kind regards, Julie (Customer Services Manager)

Posted 1 year ago

“I have been ordering from Dermacare Direct for a few years now and have always been pleased with the service they offer, from prompt deliveries to their professional advice.”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)

Posted 1 year ago

“Affordable and good service.”

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Posted 1 year ago

“Easy way to order and a fast delivery. Very pleased.”

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Posted 1 year ago

“Very nice company to deal with. Very efficient”

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Posted 1 year ago

“Quick delivery, good service. Will use again.”

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Posted 1 year ago

“Easy to use website. Products were delivered very quickly. Would recommend.”

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Posted 1 year ago

“Very happy with the service. The staff were really friendly, good selection of products and quick delivery.”

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Posted 1 year ago

“Excellent service and the cream has really helped by scars after surgery. I’ve been using it on my eyes and it has soothed and hydrated my under eyes which were so sore after all the tapes from the bandages.”

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Posted 1 year ago

“I later found that the product purchased was considerably cheaper through other online companies.”

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Posted 1 year ago

Hello - thank you for leaving a review. Please note that as fully authorised stockists, we only sell 100% genuine products at or below the Recommended Retail Price and offer a genuine product guarantee. We do not get any of our products through the grey market. There have been reports of counterfeit products being sold on some marketplaces. Additionally, as fully trained dermatologists, we provide full professional advice, support and assistance to all our customers that may not be available from marketplace or other sellers. Kind regards, Dermacare

Posted 1 year ago

“Having been recommended this skin care product I gave it a try. Its been a month since using it and I am thrilled with the result Clinicare X3MEGF PURE SERUM AND X3MEGF GLOW ESSENCE. Ordering was simple and secure. The products were well packed and came in a couple of days of ordering.”

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Posted 1 year ago

“Fantastic products and service. Speedy delivery.”

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Posted 1 year ago

“I love the Medik 8 R-retinoate Day and Night Serum. I have been using it for years. It has a lovely light texture and sinks into the skin immediately. It has really improved the skin around my eyes and reduced the puffiness. It really is a very good product.”

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Posted 1 year ago

“I always buy from this website- timely delivery and great customer service. Also very good promotion if you r a subscriber”

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Posted 1 year ago

“I ordered my Omnilux mask at lunchtime on Friday and it arrived Saturday afternoon. Well pack. Really pleased with the service I received.”

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Posted 1 year ago

Dermacare is rated 4.8 based on 1,886 reviews