Dermacare Reviews

Name: Dermacare
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,888 Reviews

96 %

of reviewers recommend Dermacare

4.8

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare 5 star review on 19th November 2023

Anonymous // 01/01/2019

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“Absorbs quickly giving the skin back its plumpness.”

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Posted 6 years ago

“Quick service, correct product”

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Posted 6 years ago

“Hello,I did not get my goods and I dont now why ?????”

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Posted 6 years ago

Hi, Delivery was attempted on 7/1/19 and there was no answer. Your parcel is now awaiting collection at your local Post Office. Kind regards Julie

Posted 6 years ago

“I love that I can get direct to speak to a real person when I ring for my order. Always very helpful.”

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Posted 6 years ago

“Great product, exactly what I needed to treat my seborrheic Dermatitis condition, skin cleared within 3 days. Can't believe all this time going to the doctors and they never told me something like this existed, prescribing me with the wrong stuff all the time. So thanks! Also quick delivery.”

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Posted 6 years ago

“Quality products and quality delivery”

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Posted 6 years ago

“I have being purchasing from Dermacare for the past 4 years and never been disappointed in any of the products bought. The delivery is straight forward and if anything they are quick is solving it. Very professional and convenient way of shopping.”

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Posted 6 years ago

“I have been using These product for around 2years, i am hooked on Dermacare . Some are a little expensive but they do deliver and do the job . The customer service and delivery time is also excellent . Well done Dermacare x”

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Posted 6 years ago

“The quality of products I received from Dermacare has been excellent and the service I received from Julie was exceptional. I'm always happy to use Dermacare for the products I order, which is primarily Revitalash”

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Posted 6 years ago

“When I discovered Dermacare Direct, I was extremely happy I could finally get my specific skincare products just with a few clicks! Dermacare Direct is a reliable and professional supplier, parcels arrive on time and all items are always well packaged. I highly recommend the shop and will continue to use it for my skincare orders.”

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Posted 6 years ago

“Had a quick easy transaction. Would recommend.”

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Posted 6 years ago

“I was recommended Dermacare Direct by my Dermatologist. I purchase Jan Marini skincare products and the team at Dermacare Direct are extremely efficient. Buying from them direct is also economical for me. I would have no hesitation in recommending Dermacare Direct to anyone!”

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Posted 6 years ago

“Good experience- product as described with promo delivery My skin is slowly responding and less inflamed”

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Posted 6 years ago

“Can't give a positive review just yet as only just started to use the cream would like to give a better review at a later date”

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Posted 6 years ago

“Ordered a product that was not delivered due to the wrong name being on shipping. Have emailed 3 times with no response on refund or new shipping because the product was returned to company.”

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Posted 6 years ago

Hi Karen, Unfortunately changes aren't allowed once orders have been placed on our website. Your parcel was dispatched to Hungary promptly but was returned to us when delivery was attempted and refused. After updating your delivery name/additional address details your parcel was resent and delivered in eight days. Kind regards Dermacare

Posted 5 years ago

“Hello, it is so pity but I didn’t get my parcel yet :(”

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Posted 6 years ago

“I still have not received an order I placed on 12/11/18.”

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Posted 6 years ago

Hi Shannon, Your order was placed on 11/12/18 and promptly dispatched by ourselves on the same day to USA. I can see from the tracking information that delivery was made by USPS Mail on 26/12/18. The postal service may have taken a little longer than usual due to the increase in mail over the Christmas period. Kind regards Dermacare

Posted 5 years ago

“Great choice and fast delivery. Thank you!”

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Posted 6 years ago

“Fast delivery, exactly what I ordered. Reasonably priced. Would recommend.”

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Posted 6 years ago

“Fast & good service.Product exactly as described and hopefully will look younger soon,”

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Posted 6 years ago

Dermacare is rated 4.8 based on 1,888 reviews